The impact of a preoperative information leaflet on expectation management, satisfaction and patient outcomes in patients undergoing knee arthroscopy

Bayram, John M.; Lawson, Graham M.; Hamilton, David F.

Abstract

Background
This study examined the effects of a patient information leaflet on outcomes related to patient satisfaction following knee arthroscopy.

Methods
Cohort study of patients listed for knee arthroscopy under the care of a single surgeon over a nine-month period (May 2017–January 2018) following the introduction of an information leaflet as an adjunct to the consent process. Outcome data was collected postoperatively through telephone follow-up. Outcome measures included feelings of involvement with decision-making, expectations being met, satisfaction, postoperative pain numerical rating scales and the Forgotten Joint Score-12.

Results
Fifty-five patients were consented by the operating surgeon, of which 28 (50.9%) received a leaflet and 27 (49.1%) did not. Patients who received the information leaflet felt more involved in and informed about the decision to have an operation than patients who did not (p = 0.016), however there were no differences in any other outcomes between patients who did and did not receive a leaflet (p > 0.05).

Conclusions
The use of an information leaflet as an adjunct to the preoperative consultation is an effective way of helping patients feel more involved in the surgical decision-making process, however this does not influence overall outcome or satisfaction metrics.

Citation

Bayram, J. M., Lawson, G. M., & Hamilton, D. F. (2019). The impact of a preoperative information leaflet on expectation management, satisfaction and patient outcomes in patients undergoing knee arthroscopy. The Knee, 26(5), 1026-1031. https://doi.org/10.1016/j.knee.2019.06.011

• Journal Article Type: Article
• Acceptance Date: Jun 13, 2019
• Online Publication Date: Aug 18, 2019
• Publication Date: 2019-10
• Deposit Date: Nov 9, 2020
• Journal: The Knee
• Print ISSN: 0968-0160
• Publisher: Elsevier
• Peer Reviewed: Peer Reviewed
• Volume: 26
• Issue: 5
• Pages: 1026-1031
• DOI: https://doi.org/10.1016/j.knee.2019.06.011
• Keywords: Knee arthroscopy, Surgical outcomes, Patient involvement, Satisfaction
• Public URL: http://researchrepository.napier.ac.uk/Output/2698311