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A comparative approach to web evaluation and website evaluation methods.

Zahran, Dalal; Al-Nuaim, Hana; Rutter, Malcolm; Benyon, David


Dalal Zahran

Hana Al-Nuaim

Malcolm Rutter

David Benyon


There is still a lack of an engineering approach for building Web systems, and the field of measuring the Web is not yet mature. In particular, there is an uncertainty in the selection of evaluation methods, and there are risks of standardizing inadequate evaluation practices. It is important to know whether we are evaluating the Web or specific website(s). We need a new categorization system, a different focus on evaluation methods, and an in-depth analysis that reveals the strengths and weaknesses of each method. As a contribution to the field of Web evaluation, this study proposes a novel approach to view and select evaluation methods based on the purpose and platforms of the evaluation. It has been shown that the choice of the appropriate evaluation method(s) depends greatly on the purpose of the evaluation.


Zahran, D., Al-Nuaim, H., Rutter, M., & Benyon, D. (2014). A comparative approach to web evaluation and website evaluation methods. International journal of public information systems, 10, 21-39

Journal Article Type Article
Acceptance Date Feb 14, 2014
Publication Date Feb 14, 2014
Deposit Date Jun 29, 2016
Publicly Available Date Jun 29, 2016
Electronic ISSN 1653-4360
Peer Reviewed Peer Reviewed
Volume 10
Pages 21-39
Keywords Web evaluation methods; web engineering; usability evaluation methods; website evaluation methods;
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