A comparative approach to web evaluation and website evaluation methods.

Zahran, Dalal; Al-Nuaim, Hana; Rutter, Malcolm; Benyon, David

Abstract

There is still a lack of an engineering approach for building Web systems, and the field of measuring the Web is not yet mature. In particular, there is an uncertainty in the selection of evaluation methods, and there are risks of standardizing inadequate evaluation practices. It is important to know whether we are evaluating the Web or specific website(s). We need a new categorization system, a different focus on evaluation methods, and an in-depth analysis that reveals the strengths and weaknesses of each method. As a contribution to the field of Web evaluation, this study proposes a novel approach to view and select evaluation methods based on the purpose and platforms of the evaluation. It has been shown that the choice of the appropriate evaluation method(s) depends greatly on the purpose of the evaluation.

Citation

Zahran, D., Al-Nuaim, H., Rutter, M., & Benyon, D. (2014). A comparative approach to web evaluation and website evaluation methods. International journal of public information systems, 10, 21-39

• Journal Article Type: Article
• Acceptance Date: Feb 14, 2014
• Publication Date: Feb 14, 2014
• Deposit Date: Jun 29, 2016
• Publicly Available Date: Jun 29, 2016
• Electronic ISSN: 1653-4360
• Peer Reviewed: Peer Reviewed
• Volume: 10
• Pages: 21-39
• Keywords: Web evaluation methods; web engineering; usability evaluation methods; website evaluation methods
• Public URL: http://researchrepository.napier.ac.uk/id/eprint/10391