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Delivering healthcare information via the internet: cardiac patients' access, usage, perceptions of usefulness, and web site content preferences.

Jones, Jenny; Cassie, Sarah; Thompson, Maimie; Atherton, Iain; Leslie, Stephen J.


Jenny Jones

Sarah Cassie

Maimie Thompson

Stephen J. Leslie



To assess patients' usage of the Internet as a source of personal healthcare information and patients' perceptions of usefulness and content preferences of more locally focused online health-related material.


A paper-based survey was undertaken by a convenience sample of cardiac outpatients. Age, gender, Internet access, Internet usage, perception of usefulness of online information, predicted intention to use a local cardiology Web site if available, and preferred components to be included were recorded. Univariate and bivariate statistics were used.


Two hundred thirty-seven patients responded (62.1% males). One hundred seventy-six (74.3%) used the Internet, with 126 (63%) using it daily. For patients who did not have direct access to the Internet, 26 (50%) had a family member to do this on their behalf. Thus, the majority of patients (202 [85%]) had access to the Internet at home or someone who could access it on their behalf. Internet usage declined with age (Kendall's tau_b=0.321, p

Journal Article Type Article
Publication Date 2014-03
Deposit Date Feb 11, 2015
Print ISSN 1530-5627
Electronic ISSN 1556-3669
Publisher Mary Ann Liebert
Peer Reviewed Peer Reviewed
Volume 20
Issue 3
Pages 223-227
Keywords Health care information; Internet; online infomation; user expectations; medicine
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