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Third sector experiences of work programme delivery

Egdell, Valerie; Dutton, Matthew; McQuaid, Ronald W


Valerie Egdell

Ronald W McQuaid


This paper explores the organisational experiences of governmental policy change and implementation on the third sector. Using a four-year longitudinal study of 13 third sector organisations (TSOs) it provides evidence based on the experiences of, and effects on, third sector organisations involved in the UK’s Work Programme in Scotland. The paper explores third sector experiences of the Work Programme during the preparation and introductory phase, as well as the effects of subsequent Work Programme implementation. By gathering evidence contemporaneously and longitudinally a unique in-depth analysis is provided of the introduction and implementation of a major new policy. The resource cost and challenges to third sector ways of working for the organisations in the Work Programme supply chain, as well as those not in the supply chain, are considered. The paper considers some of the responses adopted by the third sector to manage the opportunities and challenges presented to them through the implementation of the Work Programme. The paper also reflects on the broader context of the employability services landscape and raises questions as to whether, as a result of the manner in which the Work Programme was contracted, there is evidence of a move towards service homogenisation, challenging perceived TSO characteristics of service innovation and personalisation.

Journal Article Type Article
Acceptance Date Jan 26, 2016
Online Publication Date May 2, 2016
Publication Date 2016-10
Deposit Date Mar 21, 2016
Publicly Available Date May 2, 2016
Journal Journal of Social POlicy
Print ISSN 0047-2794
Electronic ISSN 1469-7823
Publisher Cambridge University Press
Peer Reviewed Peer Reviewed
Volume 45
Issue 4
Pages 729-746
Keywords Third sector; Work Programme; public services; policy change; organisational relationships
Public URL
Contract Date Mar 21, 2016


Third sector experiences of work programme delivery (162 Kb)

Copyright Statement
This article has been published in a revised form in Journal of Social Policy This version is free to view and download for private research and study only. Not for re-distribution, re-sale or use in derivative works. © copyright holder.

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