Quantifying design exclusion

Clarkson, P.J.; Keates, S.

Abstract

Products make demands of their users which effect their utility and usability. As a result, those users who do not have the capability to use the product are denied access to it. For example, a kettle that is so heavy that a weaker user cannot lift it denies access to that user regardless of the cause of their weakness. There are many such products causing access problems with a wide range of users, particularly those who are order or disabled, and it is generally recognised that more inclusive approaches to design must be adopted to resolve this problem.

• Presentation Conference Type: Conference Paper (Published)
• Conference Name: Cambridge workshop on UA and AT ’02.
• Start Date: Mar 1, 2002
• End Date: Mar 1, 2002
• Acceptance Date: Feb 1, 2002
• Publication Date: 2002
• Deposit Date: Feb 21, 2019
• Publisher: Springer
• Pages: 22-32
• Book Title: Universal access and assistive technology: Proceedings of the Cambridge workshop on UA and AT ’02
• Chapter Number: 3
• ISBN: 9781447137214
• DOI: https://doi.org/10.1007/978-1-4471-3719-1_3
• Keywords: Product requirement, universal design.
• Public URL: http://researchrepository.napier.ac.uk/Output/1602408