Towards a practical inclusive design approach

Keates, Simeon; Clarkson, P. John; Harrison, Lee-Anne; Robinson, Peter

Abstract

It is known that many products are not accessible to large sections of the population. Designers instinctively design for able-bodied users and are either unaware of the needs of users with different capabilities, or do not know how to accommodate their needs into the design cycle. This aim of this paper is to present a methodological design approach for implementing inclusive design. A summary of the principal methods for designing for users with different capabilities is given along with a description of a model, the Inclusive Design Cube, that displays how the different approaches are complementary and can provide complete population coverage. A case study of the design of an information point for use in a post office, shall be used to highlight the use of the model.

• Presentation Conference Type: Conference Paper (Published)
• Conference Name: CUU '00 2000 conference on Universal Usability
• Start Date: Nov 16, 2000
• End Date: Nov 17, 2000
• Publication Date: Nov 1, 2000
• Deposit Date: Feb 6, 2019
• Publisher: Association for Computing Machinery (ACM)
• Pages: 45-52
• Book Title: Proceedings on the 2000 conference on Universal Usability (CUU '00 )
• ISBN: 1-58113-314-6
• DOI: https://doi.org/10.1145/355460.355471
• Keywords: inclusive design , Case study, user-aware design, functional impairments,
• Public URL: http://researchrepository.napier.ac.uk/Output/1497571