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A framework to inform PSS Conceptual Design by using system-in-use data

Hussain, Romana; Lockett, Helen; Annamalai Vasantha, Gokula Vijaykumar


Romana Hussain

Helen Lockett


Both the Product-Service System (PSS) literature and industry express a need to close the design loop by using product-in-use data to inform PSS Conceptual Design. Nevertheless, how to actually accomplish this is largely unknown. This research makes use of the literature as well as findings from interviews and case studies with industry as the basis for a framework which could utilise system-in-use (rather than just product-in-use) data from in-service records and receiver needs regarding the use of large, capital-intensive, technical assets to generate solutions which could aid the conception of PSS at the Conceptual Design stage.

Journal Article Type Article
Acceptance Date Feb 16, 2012
Online Publication Date Apr 5, 2012
Publication Date 2012-05
Deposit Date Feb 15, 2019
Journal Computers in Industry
Print ISSN 0166-3615
Publisher Elsevier
Peer Reviewed Peer Reviewed
Volume 63
Issue 4
Pages 319-327
Keywords Product-Service System, Closed-loop-design, PSS Conceptual Design
Public URL