A Unique Working Environment: Health, Sickness and absence Management in UK Call Centres

Taylor, Phil; Baldry, Chris; Bain, Peter; Ellis, Vaughan

Abstract

No abstract available.

Citation

Taylor, P., Baldry, C., Bain, P., & Ellis, V. (2003, June). A Unique Working Environment: Health, Sickness and absence Management in UK Call Centres. Paper presented at 22nd International Labour Process Conference, University of Stirling

• Presentation Conference Type: Conference Paper (unpublished)
• Conference Name: 22nd International Labour Process Conference
• Start Date: Jun 24, 2003
• End Date: Jun 26, 2003
• Deposit Date: Jun 12, 2018
• Keywords: call centres, health and safety, sickness absence, trade unions, work organization
• Public URL: http://researchrepository.napier.ac.uk/Output/1202595