Restaurants’ social enterprise business model: Three case studies

Dickerson, Carly; Hassanien, Ahmed

Abstract

This research explores the application of the Social Enterprise business model within the context of the hospitality industry. In order to achieve this goal, a qualitative primary research was conducted through three case studies. The research suggests that hospitality social enterprises encounter many unique challenges as a result of social mission implications. The research provides a foundation for industry and academic recommendations. Most importantly, detailed recommendations such as strategic planning, strict budgeting, and mission/profit balance are derived for hospitality social enterprise managers to improve efficiency and counteract industry-specific challenges.

Citation

Dickerson, C., & Hassanien, A. (2017). Restaurants’ social enterprise business model: Three case studies. Journal of quality assurance in hospitality & tourism JQAHT, 19(2), 192-216. https://doi.org/10.1080/1528008X.2017.1363009

• Journal Article Type: Article
• Online Publication Date: Nov 27, 2017
• Publication Date: Dec 12, 2017
• Deposit Date: Aug 16, 2019
• Print ISSN: 1528-0098
• Publisher: Routledge
• Peer Reviewed: Peer Reviewed
• Volume: 19
• Issue: 2
• Pages: 192-216
• DOI: https://doi.org/10.1080/1528008X.2017.1363009
• Keywords: Social enterprise, business model, hospitality, restaurant management, profit-maximizing business, case study
• Public URL: http://researchrepository.napier.ac.uk/Output/1195134