Inclusive design in industry: barriers, drivers and the business case
(2004)
Presentation / Conference Contribution
Dong, H., Keates, S., & Clarkson, P. J. (2004). Inclusive design in industry: barriers, drivers and the business case. In C. Stary, & C. Stephanidis (Eds.), User-Centered Interaction Paradigms for Universal Access in the Information Society: Revised Selec
Despite increasing discussion in academia, genuinely ?inclusive? design in industry remains the exception rather than the rule. Based on literature reviews and industry surveys, this paper explores the barriers faced by manufacturers, retailers and d... Read More about Inclusive design in industry: barriers, drivers and the business case.