All Outputs (3)

Developing critical intercultural competence through understanding the location, product and processes of dialogue (2022)
Book Chapter
Pilcher, N., & Zhou, V. X. (2022). Developing critical intercultural competence through understanding the location, product and processes of dialogue. In M. Sommier, A. Roiha, & M. Lahti (Eds.), Interculturality in Higher Education: Putting Critical Approaches into Practice. Routledge. https://doi.org/10.4324/9781003322702-3

The idea of ‘intercultural competence’ (ICC) has been beset by tension between training models presenting culture as understood through ‘nation’ based constructs, and counterarguments disparaging such models as reductive and othering, dividing nation... Read More about Developing critical intercultural competence through understanding the location, product and processes of dialogue.

Enhancing Student Support in Higher Education: A Subject-Focused Approach (2022)
Book
Pilcher, N., & Richards, K. (2022). Enhancing Student Support in Higher Education: A Subject-Focused Approach. Cham: Palgrave Macmillan. https://doi.org/10.1007/978-3-030-81724-4

This book is about supporting students in Higher Education using language, and specifically using a combination of written text based linguistic approaches alongside and with other non-text related languages. The authors call this a beyond-text subje... Read More about Enhancing Student Support in Higher Education: A Subject-Focused Approach.

Political and technical complexities of electronic toll collection: Lessons from Taiwan (2022)
Journal Article
Tseng, P., & Pilcher, N. (2022). Political and technical complexities of electronic toll collection: Lessons from Taiwan. Case Studies on Transport Policy, 10(1), 444-453. https://doi.org/10.1016/j.cstp.2022.01.005

Traditional manual toll collection (MTC) imposes a significant queue length near toll plazas and results in road users delay (travel time loss), administration, fuel consumption, accidents, and other societal costs. Many countries (e.g. the U.S., Jap... Read More about Political and technical complexities of electronic toll collection: Lessons from Taiwan.