Enhancement of helping skills using videos and blended learning in social and health care education

Lo, Hay-Ming Herman; Chan, Wayne L. S.; Chan, Kitty; Wong, Stella Sau-Kuen; Ching, Shirley; Chan, Sunny Ho-Wan; Yam, Kong

Abstract

ABSTRACT
Students in social and health care education often encounter difficulties translating the concepts in communication into the complexities of interpersonal dynamics and diversified contexts in practicums. Most previous resources were developed in English, and some Chinese materials were not up to date. In this project, social work teachers produced two sets of videos and initiated coursework revamping by engaging students in producing more communication skills videos. An e-learning community has been set up for the storage of teacher’s demonstration videos and quality student videos. The video was applied in skill practice courses and disseminated to social work practicum supervisors and students during the pandemic, as their face-to-face learning opportunities were restricted. Students reported improvements in levels of skills and competence after watching the videos. It shows that videos on communication skills can be further promoted as a blended learning strategy in professional practice training.

摘要
社会和健康教育领域的学生经常在将沟通概念转化为应对实习中动态的人际关系和多样化情境的复杂性遇到困难。大部份相关的教学资源是用英语开发的，少量中文材料则往往比较过时。在这个项目中，社会工作教师制作了两套视频，并通过让学生参与制作更多的沟通技能视频以推动课程更新。他们又建立了一个数字学习平台，用于存储教师示范视频和优质学生视频。这些视频已被应用于助人技能课程中，并在面对实体教学受限的疫情期间发放给社会工作实习指导教师和学生。学生调查数据显示他们在观看视频后助人技能水平有所提高。这表明关于沟通技能的视频可以进一步推广作为专业实践中混合学习培训的策略。

Citation

Lo, H.-M. H., Chan, W. L. S., Chan, K., Wong, S. S.-K., Ching, S., Chan, S. H.-W., & Yam, K. (2024). Enhancement of helping skills using videos and blended learning in social and health care education. China Journal of Social Work, 17(2), 130-146. https://doi.org/10.1080/17525098.2024.2423957

• Journal Article Type: Article
• Acceptance Date: Jul 2, 2024
• Online Publication Date: Nov 7, 2024
• Publication Date: 2024
• Deposit Date: Jan 29, 2025
• Journal: China Journal of Social Work
• Print ISSN: 1752-5098
• Electronic ISSN: 1752-5101
• Publisher: Routledge
• Peer Reviewed: Peer Reviewed
• Volume: 17
• Issue: 2
• Pages: 130-146
• DOI: https://doi.org/10.1080/17525098.2024.2423957
• Keywords: Communication skills, social work education, social and health care education, teaching and learning, video, blended learning