Giving Them Something to Hate: Using Prototypes as a Vehicle for Early Engagement in Virtual Organizations

Ure, Jenny; Rakebrandt, Frank; Lloyd, Sharon; Khanban, Ali; Procter, Rob; Anderson, Stuart; Hanley, Janet; Hartswood, Mark; Pagliari, Claudia; McKinstry, Brian; Tarling, Alex; Kidd, Gillian; Corscadden, Paddy

doi:10.1177/0894439309332664

Giving Them Something to Hate: Using Prototypes as a Vehicle for Early Engagement in Virtual Organizations

Ure, Jenny; Rakebrandt, Frank; Lloyd, Sharon; Khanban, Ali; Procter, Rob; Anderson, Stuart; Hanley, Janet; Hartswood, Mark; Pagliari, Claudia; McKinstry, Brian; Tarling, Alex; Kidd, Gillian; Corscadden, Paddy

Authors

Jenny Ure

Frank Rakebrandt

Sharon Lloyd

Ali Khanban

Rob Procter

Stuart Anderson

Dr Janet Hanley J.Hanley@napier.ac.uk
Associate Professor

Mark Hartswood

Claudia Pagliari

Brian McKinstry

Alex Tarling

Gillian Kidd

Paddy Corscadden

Abstract

There are recognized problems in the course of requirements analysis and design for heterogeneous, distributed, and dynamic systems. These are particularly evident where the context of future use is not yet clear to users, and where the implementation of these systems will reconfigure the costs, risks, and benefits for stakeholding groups. The article provides examples of the value of collaborative early prototyping with users in two such cases—the design of a HealthGrid portal and a telehealth portal. We provide further examples of the value of the prototype as a vehicle for engagement, a sandbox for exploring emerging opportunities, a landscape for negotiating the reconfiguration of roles and resources, and as an early warning system for early identification of emerging problems likely to impact on usability.

Citation

Ure, J., Rakebrandt, F., Lloyd, S., Khanban, A., Procter, R., Anderson, S., Hanley, J., Hartswood, M., Pagliari, C., McKinstry, B., Tarling, A., Kidd, G., & Corscadden, P. (2009). Giving Them Something to Hate: Using Prototypes as a Vehicle for Early Engagement in Virtual Organizations. Social Science Computer Review, 27(4), 569-582. https://doi.org/10.1177/0894439309332664

Journal Article Type	Article
Acceptance Date	Nov 1, 2009
Online Publication Date	Jun 12, 2009
Publication Date	2009-11
Deposit Date	Aug 5, 2016
Journal	Social Science Computer Review
Print ISSN	0894-4393
Electronic ISSN	1552-8286
Publisher	SAGE Publications
Peer Reviewed	Peer Reviewed
Volume	27
Issue	4
Pages	569-582
DOI	https://doi.org/10.1177/0894439309332664
Keywords	situated collaboration, portal, e-Health, HealthGrids, telehealth, collaborative design, sociotechnical systems
Public URL	http://researchrepository.napier.ac.uk/Output/329102