An empirical evaluation of security tips in phishing prevention: A case study of nigerian banks

Abiodun Orunsolu, Abdul; Sodiya, A.S.; Akinwale, A.T.; Olajuwon, B.I.; Alaran, M.A.; Bamgboye, Oluwaseun; Afolabi, O.A.

Abstract

To shield users from phishing scams, various online brands send security tips as email, SMS and online posts to their customers. This paper presents the first empirical evidence about the effectiveness of the security tips in phishing prevention from customers' perspective in Nigerian financial sector. We developed anti-phishing questionnaire which captured the basic essence of most security tips messages and formulate two hypotheses. We then test our hypotheses using an experimental method with 247 participants. The experimental method was divided into a Pretest which evaluates our first hypothesis and a Posttest which evaluates our second hypothesis. The results illustrate that most customers do not understand the security tips at statistical confidence interval of 95% using the Mann Whitney Test.

Citation

Abiodun Orunsolu, A., Sodiya, A., Akinwale, A., Olajuwon, B., Alaran, M., Bamgboye, O., & Afolabi, O. (2017). An empirical evaluation of security tips in phishing prevention: A case study of nigerian banks. International Journal of Electronics and Information Engineering, 6(1), 25-39. https://doi.org/10.6636/IJEIE.201703.6%281%29.03

• Journal Article Type: Article
• Online Publication Date: Jul 10, 2017
• Publication Date: Mar 1, 2017
• Deposit Date: Jul 19, 2023
• Print ISSN: 2313-1527
• Electronic ISSN: 2313-1535
• Peer Reviewed: Peer Reviewed
• Volume: 6
• Issue: 1
• Pages: 25-39
• DOI: https://doi.org/10.6636/IJEIE.201703.6%281%29.03
• Keywords: Anti-phishing, Electronic Commerce, Phishing Cues, Security Tips, User Awareness