Diversity and digital leadership: Understanding experiences of workplace equality, diversity and inclusion

Highton, Melissa

Abstract

The aim of this research is to gain an understanding of the experiences and perceptions of workplace equality and diversity issues amongst digital leaders in higher education. The participants interviewed for this study are digital leaders working in universities in Scotland in 2019. The study provides a snapshot of data which has been interpreted to provide an understanding of the experiences and attitudes towards workplace equality, diversity and inclusion. It is the first study of its kind as it focuses on overlapping areas of leadership (diversity, digital and organisational) amongst digital leaders in higher education, a group rarely researched.

The study highlights the issues of power and privilege which shape the experience of the participants. It takes an intersectional approach to understanding the diverse identity characteristics of digital leaders, recognising that people’s identities and social positions at work are shaped by multiple and interconnected factors, and the significance of these factors for leadership.

Digital leadership is an emerging area of leadership studies which is gaining popularity as organisations seek to ensure that their businesses are best positioned to thrive in an increasingly digital world. Diversity leadership is also an emerging discipline defined by combining diversity principles and leadership competencies for workplace development. The data in this study indicate that digital leaders identify their own and organisational values as drivers for action around equality and diversity at work, and that these are negotiated and balanced in context and that that context includes policies, practice, leadership and risk. Digital leaders in this study consistently highlighted areas of personal, professional and reputational risks to themselves. Significantly they found that championing diversity could work against their leadership of digital thus undermining their leadership effectiveness. Understanding these perceived risks, and the interplay of diversity and digital leadership is essential for moving forwards in developing digital and diversity leadership within organisations.

Citation

Highton, M. Diversity and digital leadership: Understanding experiences of workplace equality, diversity and inclusion. (Thesis). Edinburgh Napier University. http://researchrepository.napier.ac.uk/Output/2811303

• Thesis Type: Thesis
• Deposit Date: Oct 11, 2021
• Publicly Available Date: Oct 11, 2021
• DOI: https://doi.org/10.17869/enu.2021.2811303
• Keywords: Digital, diversity, leadership, power, organisations, equality, inclusion, intersectional, interpretative, feminist, risk, business, higher education, professional, widening participation, women, STEM, class, race, IT, UK, human resources
• Public URL: http://researchrepository.napier.ac.uk/Output/2811303
• Award Date: Jul 31, 2021