Skip to main content

Research Repository

Advanced Search

Heterogeneity and perception congruence of project outcomes

Ojiako, Udechukwu; Chipulu, Maxwell; Marshall, Alasdair; Ashleigh, Mel; Maguire, Stuart; Williams, Terry; Obokoh, Lawrence

Authors

Udechukwu Ojiako

Alasdair Marshall

Mel Ashleigh

Stuart Maguire

Terry Williams

Lawrence Obokoh



Abstract

This study examines the impact of project manager and practitioner heterogeneity on congruent perceptions of the outcome of service operations projects. More specifically, the study focuses on congruence in the formation and subsequently revision of project outcome perceptions of service operations. Data were obtained from 1413 project management practitioners and subsequently analysed using multi-layered and combined statistical methods. The results suggest that perception congruence, that is relationships or agreements between different stakeholders, may be impacted by age and role heterogeneity of project managers and practitioners, but not gender.

Citation

Ojiako, U., Chipulu, M., Marshall, A., Ashleigh, M., Maguire, S., Williams, T., & Obokoh, L. (2015). Heterogeneity and perception congruence of project outcomes. Production Planning and Control, 26(11), 858-873. https://doi.org/10.1080/09537287.2014.994684

Journal Article Type Article
Acceptance Date Nov 20, 2014
Online Publication Date Apr 7, 2015
Publication Date 2015
Deposit Date Sep 22, 2021
Journal Production Planning and Control: The Management of Operations
Print ISSN 0953-7287
Electronic ISSN 1366-5871
Publisher Taylor & Francis
Peer Reviewed Peer Reviewed
Volume 26
Issue 11
Pages 858-873
DOI https://doi.org/10.1080/09537287.2014.994684
Keywords project management; project outcome; perceptions
Public URL http://researchrepository.napier.ac.uk/Output/2802371