Analytics Capability in Marketing Education: A Practice-Informed Model

Kurtzke, Simone; Setkute, Justina

Abstract

As marketing continues to be transformed by technology and the explosion of big data, academic research has identified a significant need for analytics skills in marketing education. However, it is unclear whether current curriculum approaches to marketing analytics equip students with the skills employers need and prepare them effectively for data-driven marketing roles. This study identifies the knowledge and skills marketing graduates require for analytics practice to bridge the theory-practice gap and increase students’ employability. Our research reveals that a blend of knowledge, soft and technical skills is needed, and that the ability to communicate insights from data to stakeholders is critical. We offer a practice-informed model which demonstrates that conceptual knowledge, technical skills, tools skills and soft skills are required to develop holistic analytics capability for marketing practice. Actionable takeaways for how educators can embed holistic analytics teaching in marketing education are also provided.

Citation

Kurtzke, S., & Setkute, J. (2021). Analytics Capability in Marketing Education: A Practice-Informed Model. Journal of Marketing Education, 43(3), 298-316. https://doi.org/10.1177/02734753211042404

• Journal Article Type: Article
• Online Publication Date: Sep 13, 2021
• Publication Date: 2021-12
• Deposit Date: Sep 14, 2021
• Publicly Available Date: Sep 14, 2021
• Journal: Journal of Marketing Education
• Print ISSN: 0273-4753
• Electronic ISSN: 1552-6550
• Publisher: SAGE Publications
• Peer Reviewed: Peer Reviewed
• Volume: 43
• Issue: 3
• Pages: 298-316
• DOI: https://doi.org/10.1177/02734753211042404
• Keywords: marketing education, data analysis skills, digital marketing analytics, analytics education, marketing practice, business schools, theory-practice gap
• Public URL: http://researchrepository.napier.ac.uk/Output/2801644