Realising the potential of technology tools: expecting the unexpected.

Hall, Hazel

Abstract

With reference to the domain of sociotechnical studies, this paper establishes reasons why expectations of technology implementations are often misguided. Examples from a number of scenarios drawn from academic research demonstrate the phenomena of "unexpected outcome" and strategies for their accommodation.

Citation

Hall, H. (2008, December). Realising the potential of technology tools: expecting the unexpected. Presented at Online Information 2008

• Conference Name: Online Information 2008
• Start Date: Dec 2, 2008
• End Date: Dec 4, 2008
• Publication Date: 2008
• Deposit Date: Jan 14, 2010
• Publicly Available Date: Jan 14, 2010
• Peer Reviewed: Peer Reviewed
• Pages: 23-25
• Book Title: Proceedings of Online Information 2008
• ISBN: 1900239906
• Keywords: information and knowledge management; communication technologies
• Public URL: http://researchrepository.napier.ac.uk/id/eprint/3510
• Contract Date: Jan 14, 2010