Instruction, Feedback and Biometrics: The User Interface for Fingerprint Authentication Systems

Riley, Chris; Johnson, Graham; McCracken, Heather; Al-Saffar, Ahmed

Abstract

Biometric authentication is the process of establishing an individual’s identity through measurable characteristics of their behaviour, anatomy or physiology. Biometric technologies, such as fingerprint systems, are increasingly being used in a diverse range of contexts from immigration control, to banking and personal computing. As is often the case with emerging technologies, the usability aspects of system design have received less attention than technical aspects. Fingerprint systems pose a number of challenges for users and past research has identified issues with correct finger placement, system feedback and instruction. This paper describes the development of an interface for fingerprint systems using an iterative, participative design approach. During this process, several different methods for the presentation of instruction and feedback were identified. The different types of instruction and feedback were tested in a study involving 82 participants. The results showed that feedback had a statistically significant effect on overall system performance, but instruction did not. The design recommendations emerging from this study, and the use of participatory design in this context, are discussed.

Citation

Riley, C., Johnson, G., McCracken, H., & Al-Saffar, A. (2009). Instruction, Feedback and Biometrics: The User Interface for Fingerprint Authentication Systems. In Human-Computer Interaction – INTERACT 2009 (293-305). https://doi.org/10.1007/978-3-642-03658-3_35

• Conference Name: 12th IFIP TC 13 International Conference
• Conference Location: Uppsala, Sweden
• Start Date: Aug 24, 2009
• End Date: Aug 28, 2009
• Publication Date: 2009
• Deposit Date: Jun 28, 2010
• Electronic ISSN: 1611-3349
• Publisher: Springer
• Peer Reviewed: Peer Reviewed
• Pages: 293-305
• Series Title: Lecture Notes in Computer Science
• Series Number: 5727
• Series ISSN: 0302-9743
• Book Title: Human-Computer Interaction – INTERACT 2009
• ISBN: 9783642036576
• DOI: https://doi.org/10.1007/978-3-642-03658-3_35
• Keywords: Biometrics; fingerprint; instruction; feedback
• Public URL: http://researchrepository.napier.ac.uk/id/eprint/3760
• Publisher URL: http://dx.doi.org/10.1007/978-3-642-03658-3_35