When social means business: the potential of social computing tools to support collaborative work as part of the organisational information infrastructure.

Hall, Hazel

Abstract

Based on the results of a study conducted jointly by Edinburgh Napier University and TFPL, this paper will discuss the main risks and opportunities of the adoption of social computing tools within organizations for collaborative work purposes as perceived by information and knowledge management professionals. A comparative analysis of the value of particular tools will be set against the context of evolving organisational information infrastructures and levels of tool adoption. Opportunities for information and knowledge management professionals to contribute in the development of environments conducive to the exploitation of social computing tools within the workplace will also be discussed.

Citation

Hall, H. (2009, June). When social means business: the potential of social computing tools to support collaborative work as part of the organisational information infrastructure. Presented at Innovation in e-information

• Presentation Conference Type: Keynote
• Conference Name: Innovation in e-information
• Start Date: Jun 16, 2009
• End Date: Jun 17, 2009
• Deposit Date: Jan 14, 2010
• Peer Reviewed: Not Peer Reviewed
• Keywords: social computing technology; information exchange; social networking; blogs; wikis; instant messaging; information and knowledge management; web2.0
• Public URL: http://researchrepository.napier.ac.uk/id/eprint/3511
• Publisher URL: http://www.ukeig.org.uk/conf2009/Hall.ppt
• Contract Date: Jan 14, 2010