In this paper, we explore the possibilities of using Web 2.0 for collaborative production of government services in the UK. Can co-production be used to deliver eGovernment services in the UK? What kind of services could use Web 2.0-supported co-production? Could Web 2.0 help to promote cooperation? If Web 2.0 and collaborative production can be usefully allied, what are the potential advantages, risks, and barriers? We give a brief overview of the current territory and outline a study to investigate.
Taylor-Smith, E., & Cruickshank, P. (2010). Web 2.0 for collaborative production.