User quality of service perception in 3G mobile networks

Papamiltiadis, K.; Zisimopoulos, H.; Gasparroni, M.; Liotta, A.

Abstract

UMTS reflects the latest technical and standardisation efforts to realise and deploy a QoS-enabled mobile network infrastructure that can support QoS-dependent services and applications. The next challenge, therefore, is how to use and configure the network efficiently in a way which meets user expectation while conserving network resources. In order to achieve that, it is important to have qualitative information on how different QoS levels are perceived by the user. The network operator/service provider should be aware of the point at which the user. perceives the effect of QoS fluctuation, performing a reasoned and accurate dimensioning of the network. Many subjective studies have already been undertaken for conversational and streaming services, whereas we focus on the analysis of user QoS perception in the context of mobile, interactive services, specifically Internet access, Web browsing, and messaging.

Citation

Papamiltiadis, K., Zisimopoulos, H., Gasparroni, M., & Liotta, A. (2004, March). User quality of service perception in 3G mobile networks. Presented at 2004 IEE Telecommunications Quality of Services: The Business of Success QoS 2004, London, UK

• Presentation Conference Type: Conference Paper (published)
• Conference Name: 2004 IEE Telecommunications Quality of Services: The Business of Success QoS 2004
• Start Date: Mar 2, 2004
• End Date: Mar 3, 2004
• Online Publication Date: Oct 10, 2005
• Publication Date: 2004
• Deposit Date: Dec 4, 2019
• Publisher: Institute of Electrical and Electronics Engineers
• Pages: 64-69
• Series ISSN: 0537-9989
• Book Title: 2004 IEE Telecommunications Quality of Services: The Business of Success QoS 2004
• ISBN: 0-86341-393-5
• DOI: https://doi.org/10.1049/ic%3A20040018
• Public URL: http://researchrepository.napier.ac.uk/Output/1995989