Conducting Performance Evaluation of an e-Health Platform

Lo, Owen; Fan, Lu; Buchanan, William J.; Thuemmler, Christoph

Abstract

For increased awareness and adoption of e-Health implementations, results from evaluation must be catered towards three primary perspectives: organizational, end-user and technical perspective. This chapter addresses the issue of conducting performance evaluation of e-Health for the technical perspective. The authors present the design of metrics that enable them to evaluate the scalability, functionality and reliability of e-Health implementations. Using simulated patient data, experiments are conducted on an existing e-Health platform using their defined metrics. Results show that 100 simulated patient’s data may interact with the e-Health platform under evaluation with a maximum round-trip time latency value of 6.6 seconds. By building upon the techniques the authors have used to conduct performance evaluation of e-Health implementations, along with the design of methodologies to enable evaluation to take place for the two other perspectives, i.e. end-user and organizational perspectives, the authors hope to see greater support for this technology in the near future.

Citation

Lo, O., Fan, L., Buchanan, W. J., & Thuemmler, C. (2013). Conducting Performance Evaluation of an e-Health Platform. In T. Issa, P. Isaías, & P. Kommers (Eds.), Advances in Business Information Systems and Analytics; Information Systems and Technology for Organizations in a Networked Society (295-315). IGI Global Publishing. https://doi.org/10.4018/978-1-4666-4062-7.ch016

• Publication Date: 2013
• Deposit Date: May 28, 2013
• Electronic ISSN: 2327-3283
• Peer Reviewed: Peer Reviewed
• Pages: 295-315
• Book Title: Advances in Business Information Systems and Analytics; Information Systems and Technology for Organizations in a Networked Society
• Chapter Number: 16
• ISBN: 9781466640627; 9781466640634
• DOI: https://doi.org/10.4018/978-1-4666-4062-7.ch016
• Keywords: e-Health; digital healthcare; Electronic Health Records (EHR); performance evaluation
• Public URL: http://researchrepository.napier.ac.uk/id/eprint/6064