Skip to main content

Research Repository

Advanced Search

Conducting Performance Evaluation of an e-Health Platform

Lo, Owen; Fan, Lu; Buchanan, William J.; Thuemmler, Christoph


Lu Fan

Christoph Thuemmler


Tomayess Issa

Pedro Isa�as

Piet Kommers


For increased awareness and adoption of e-Health implementations, results from evaluation must be catered towards three primary perspectives: organizational, end-user and technical perspective. This chapter addresses the issue of conducting performance evaluation of e-Health for the technical perspective. The authors present the design of metrics that enable them to evaluate the scalability, functionality and reliability of e-Health implementations. Using simulated patient data, experiments are conducted on an existing e-Health platform using their defined metrics. Results show that 100 simulated patient’s data may interact with the e-Health platform under evaluation with a maximum round-trip time latency value of 6.6 seconds. By building upon the techniques the authors have used to conduct performance evaluation of e-Health implementations, along with the design of methodologies to enable evaluation to take place for the two other perspectives, i.e. end-user and organizational perspectives, the authors hope to see greater support for this technology in the near future.

Publication Date 2013
Deposit Date May 28, 2013
Electronic ISSN 2327-3283
Peer Reviewed Peer Reviewed
Pages 295-315
Book Title Advances in Business Information Systems and Analytics; Information Systems and Technology for Organizations in a Networked Society
Chapter Number 16
ISBN 9781466640627; 9781466640634
Keywords e-Health; digital healthcare; Electronic Health Records (EHR); performance evaluation;
Public URL
Publisher URL