Balanced Scorecard: Performance Management

Steven, Grahame

Abstract

There is no such thing as a perfect performance measurement system – and the balanced scorecard is no exception. But over the past two decades its creators have refined, augmented and popularised their invention worldwide.

• Journal Article Type: Article
• Publication Date: 2014-01
• Deposit Date: Jun 30, 2014
• Journal: Financial Management - London
• Print ISSN: 1471-9185
• Peer Reviewed: Not Peer Reviewed
• Keywords: Balanced Scorecard; Strategy maps
• Public URL: http://researchrepository.napier.ac.uk/id/eprint/6898
• Publisher URL: http://www.cimaglobal.com/Documents/Student%20docs/2010%20syllabus%20docs/P2/P2_jan2014_fmarticle.pdf