Upward Influence Tactics and their Effects on Job Performance Ratings and Flexible Working Arrangements: The Mediating Roles of Mutual Recognition Respect and Mutual Appraisal Respect

Clarke, Nicholas; Alshenalfi, Najla; Garavan, Thomas

Abstract

Supervisor’s HR decisions have a significant impact on the employees they manage but have been found to be subject to bias. The upward influence tactics use by subordinates can play a role in this. We investigated the effects of seven upward influence tactics on
supervisor job performance ratings and the extent of subordinate flexible working arrangements (FWAs). Supervisors are often responsible for determining whether employees are granted FWAs. We posit an alternative theoretical mechanism by which
upward influence tactics bring about their effects, mediated through two distinct types of respect, mutual appraisal and mutual recognition respect. We collected data from 389 matched supervisor-subordinate dyads, and found that both mutual appraisal respect and
mutual recognition respect mediated relationships between several upward influence tactics and both job performance ratings and flexible working arrangements. Our findings show that upward influence tactics affect the quality of the relationship between
employees and their supervisors. Specifically, these two forms of mutual respect. Further, that both mutual appraisal and mutual recognition respect may explain why supervisors show favoritism to some subordinates over others, in reaching HR decisions in these areas.

Citation

Clarke, N., Alshenalfi, N., & Garavan, T. (2019). Upward Influence Tactics and their Effects on Job Performance Ratings and Flexible Working Arrangements: The Mediating Roles of Mutual Recognition Respect and Mutual Appraisal Respect. Human Resource Management, 58(4), 397-416. https://doi.org/10.1002/hrm.21967

• Journal Article Type: Article
• Acceptance Date: Mar 3, 2019
• Online Publication Date: Apr 14, 2019
• Publication Date: 2019-07
• Deposit Date: Mar 6, 2019
• Publicly Available Date: Apr 15, 2021
• Journal: Human Resource Management
• Print ISSN: 0090-4848
• Publisher: Wiley
• Peer Reviewed: Peer Reviewed
• Volume: 58
• Issue: 4
• Pages: 397-416
• DOI: https://doi.org/10.1002/hrm.21967
• Keywords: Upward Influence tactics; mutual appraisal and recognition respect; HR decisions
• Public URL: http://researchrepository.napier.ac.uk/Output/1640904
• Contract Date: Mar 6, 2019