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The congruence of quality values in higher education. (2002)
Thesis
Telford, A. R. The congruence of quality values in higher education. (Thesis). Edinburgh Napier University. Retrieved from http://researchrepository.napier.ac.uk/id/eprint/4279

Higher education and more specifically University education is being called to account more and more. It follows therefore that the Universities must present information on the quality of service which they provide as perceived by their customers a... Read More about The congruence of quality values in higher education..