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All Outputs (7)

Performance management of suppliers in outsourcing project: case analysis from the financial services industry (2014)
Journal Article
MacKerron, G., Kumar, M., Benedikt, A., & Kumar, V. (2015). Performance management of suppliers in outsourcing project: case analysis from the financial services industry. Production Planning and Control, 26(2), 150-165. https://doi.org/10.1080/09537287.2013.869702

This study investigates the characteristics of an effective performance management framework for outsourcing projects in a UK-based financial services organisation and how this may contribute to the success of the outsourcing arrangement. The analysi... Read More about Performance management of suppliers in outsourcing project: case analysis from the financial services industry.

Supplier replenishment policy using E-Kanban: a framework for successful implementation. (2013)
Journal Article
MacKerron, G., Kumar, M., & Kumar, V. (2014). Supplier replenishment policy using E-Kanban: a framework for successful implementation. Production Planning and Control, 25(2), 161-175. https://doi.org/10.1080/09537287.2013.782950

This paper provides generic implementation guidelines for an electronic supplier Kanban in the form of an eight-step implementation Framework. This has been tested, proven and realised, providing a clear process to follow. The steps provide a clear p... Read More about Supplier replenishment policy using E-Kanban: a framework for successful implementation..

Managing complexity in agile global fashion industry supply chains. (2007)
Journal Article
Masson, R., Losif, L., MacKerron, G., & Fernie, J. (2007). Managing complexity in agile global fashion industry supply chains. International Journal of Logistics Management, The, 18, 238-254. https://doi.org/10.1108/09574090710816959

Purpose - The purpose of this paper is to examine the agile supply chain management practices adopted by UK clothing retailers in order to effectively manage the supply of innovative, high-margin, high-fashion content product offerings in a complex g... Read More about Managing complexity in agile global fashion industry supply chains..

A framework for using business excellence models for performance improvement at operational level. (2006)
Journal Article
MacKerron, G., Masson, R., & Moffat, R. (2006). A framework for using business excellence models for performance improvement at operational level. International Journal of Manufacturing Technology and Management, 8, 401-416. https://doi.org/10.1504/IJMTM.2006.009246

It is important that manufacturing organisations are able to measure their performance in a way that will enable them to better manage their organisation to achieve competitive advantage. This paper argues that there are already appropriate methodolo... Read More about A framework for using business excellence models for performance improvement at operational level..

Self Assessment: use at operational level to promote continuous improvement. (2003)
Journal Article
MacKerron, G., Masson, R., & McGlynn, M. (2003). Self Assessment: use at operational level to promote continuous improvement. Production Planning and Control, 14(1), 82-89. https://doi.org/10.1080/0953728021000080979

The European Foundation for Quality Management (EFQM) Excellence 2000 Model is widely adopted by organizations as a means of self-assessment to enhance performance. This self-assessment has focussed mainly on the company or strategic level, but it is... Read More about Self Assessment: use at operational level to promote continuous improvement..

Self-assessment using the EFQM's excellence 2000 model: which method is best? (2000)
Journal Article
MacKerron, G., & McGlynn, K. (2000). Self-assessment using the EFQM's excellence 2000 model: which method is best?. Engineering Science and Education Journal, 9, 273-277. https://doi.org/10.1049/esej%3A20000608

The authors describe how many organisations, of all sizes, are adopting the European Foundation for Quality Management's (EFQM's) Excellence 2000 model as a means of assessing themselves to gain the multiple benefits of improved performance. Various... Read More about Self-assessment using the EFQM's excellence 2000 model: which method is best?.