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Conflicts of jurisdiction: An exploratory study of academic, professional, and epistemological norms in library and information science (2009)
Journal Article
Cronin, B., & Davenport, E. (2009). Conflicts of jurisdiction: An exploratory study of academic, professional, and epistemological norms in library and information science. Libri, 46, 1-15. https://doi.org/10.1515/libr.1996.46.1.1

Library and information science (LIS) faculty, like their peers in other professional schools, are subject to the demands of at times conflicting jurisdictions: research productivity may clash with professional service, theory building with the devel... Read More about Conflicts of jurisdiction: An exploratory study of academic, professional, and epistemological norms in library and information science.

Exploring sociotechnical interaction with Rob Kling: five “big” ideas (2005)
Journal Article
Wood‐Harper, T., Horton, K., Davenport, E., & Wood-Harper, T. (2005). Exploring sociotechnical interaction with Rob Kling: five “big” ideas. Information Technology and People, 18(1), 50-67. https://doi.org/10.1108/09593840510584621

Purpose – To provide a view of Rob Kling’s contribution to socio-technical studies of work. Design/methodology/approach – The five “big ideas” discussed are signature themes in Kling’s own work in the informatics domain, and of his intellectual lega... Read More about Exploring sociotechnical interaction with Rob Kling: five “big” ideas.

Managing social capital as knowledge management – some specification and representation issues. (2005)
Journal Article
Davenport, E., Graham, M., Kennedy, J., & Taylor, K. (2005). Managing social capital as knowledge management – some specification and representation issues. Proceedings of the American Society for Information Science and Technology, 40, 101-108. https://doi.org/10.1002/meet.1450400113

‘Classic’ accounts of social capital have emerged in accounts of stable networks or institutional environments. These conditions do not apply in the case of many firms – a case in point being small firm networks that rely on rapid turnover of pr... Read More about Managing social capital as knowledge management – some specification and representation issues..

Mundane knowledge management and microlevel organizational learning: an ethological approach. (2002)
Journal Article
Davenport, E. (2002). Mundane knowledge management and microlevel organizational learning: an ethological approach. Journal of the American Society for Information Science and Technology, 53, 1038-1046. https://doi.org/10.1002/asi.10110

Knowledge management is discussed in the context of articulation work, that is routine interactions in groups of local practice. In such situations, knowledge is largely acquired and maintained by learning from the appropriate behavior of others by m... Read More about Mundane knowledge management and microlevel organizational learning: an ethological approach..

Internet simulations for teaching, learning and research: an investigation of e-commerce interactions and practice in the Virtual Economy. (2002)
Journal Article
Horton, K., Davenport, E., Hall, H., & Rosenbaum, H. (2002). Internet simulations for teaching, learning and research: an investigation of e-commerce interactions and practice in the Virtual Economy. Education for Information, 20(3/4), 237-252

In this paper we report upon the Virtual Economy (VE), an Internet simulation which operated for the first time in Spring 2000 involving students at Indiana University, USA and at Napier University, Edinburgh, UK. During 2001, the VE was extended to... Read More about Internet simulations for teaching, learning and research: an investigation of e-commerce interactions and practice in the Virtual Economy..

Who dunnit? Metatags and hyperauthorship (2001)
Journal Article
Davenport, E., & Cronin, B. (2001). Who dunnit? Metatags and hyperauthorship. Journal of the American Society for Information Science and Technology, 52(9), 770-773. https://doi.org/10.1002/asi.1123

Multiple authorship is a topic of growing concern in a number of scientific domains. When, as is increasingly common, scholarly articles and clinical reports have scores or even hundreds of authors - what Cronin (in press) has termed hyperauthorship... Read More about Who dunnit? Metatags and hyperauthorship.

Knowledge management issues for online organisations: ‘communities of practice’ as an exploratory framework (2001)
Journal Article
Davenport, E. (2001). Knowledge management issues for online organisations: ‘communities of practice’ as an exploratory framework. Journal of Documentation, 57(1), 61-75. https://doi.org/10.1108/eum0000000007077

Communities of practice have been identified as sites where knowledge is created in organisations. The author reviews studies of situated learning and situated action and suggests that these two activities may characterise the learning process in com... Read More about Knowledge management issues for online organisations: ‘communities of practice’ as an exploratory framework.

E-Rogenous Zones: Positioning Pornography in the Digital Economy (2001)
Journal Article
Davenport, B. C. E., Cronin, B., & Davenport, E. (2001). E-Rogenous Zones: Positioning Pornography in the Digital Economy. Information Society, 17(1), 33-48. https://doi.org/10.1080/019722401750067414

Electronic commerce offers immense opportunities to the producers of pornographic products and services. Although this sector generates significant revenues, it is almost invisible in academic literature on the information society and the digital eco... Read More about E-Rogenous Zones: Positioning Pornography in the Digital Economy.

Narratives of new media in Scottish households: the evolution of a framework of enquiry. (2000)
Journal Article
Davenport, E., Higgins, M., & Somerville, I. (2000). Narratives of new media in Scottish households: the evolution of a framework of enquiry. Journal of the American Society for Information Science and Technology, 51, 900-912. https://doi.org/10.1002/1097-4571%282000%2951%3A103.0.CO%3B2-U

The authors describe a study of the social dynamics of new media in Scottish households. The evolving project drew on dialogues with multiple household members elicited in group conversations. This approach to interviews captured different and confli... Read More about Narratives of new media in Scottish households: the evolution of a framework of enquiry..

Knowledge management; semantic drift or conceptual shift? (2000)
Journal Article
Davenport, E., & Cronin, B. (2000). Knowledge management; semantic drift or conceptual shift?. Journal of Education for Library and Information Science, 41(4), 294-306. https://doi.org/10.2307/40324047

This paper offers an exploration of knowledge management (KM), a concept only partially understood in domains that use the term. Three such domains are described: library and information science (LIS), business administration, and organization theory... Read More about Knowledge management; semantic drift or conceptual shift?.

Clinical guidelines and the translation of texts into care: overcoming professional conflicts concerning evidence‐based practice (2000)
Journal Article
Davenport, E. (2000). Clinical guidelines and the translation of texts into care: overcoming professional conflicts concerning evidence‐based practice. Journal of Documentation, 56(5), 505-519. https://doi.org/10.1108/eum0000000007125

The difficulties of basing healthcare on literary warrant have been explained in different ways: busy practitioners have no time to read extensively, physical access is difficult, and adequate surrogates for texts like indexes, abstracts, systematic... Read More about Clinical guidelines and the translation of texts into care: overcoming professional conflicts concerning evidence‐based practice.

Social intelligence in the age of networks (2000)
Journal Article
Davenport, E. (2000). Social intelligence in the age of networks. Journal of Information Science, 26(3), 145-152. https://doi.org/10.1177/016555150002600304

The author explores the concept of ‘social intelligence’. She suggests that, in the world of digital commerce, it may be defined as ‘insight which is based on collective understanding of work practices’. She offers three scenarios to support the... Read More about Social intelligence in the age of networks.

Matching partners: tools for social browsing that take people as texts. (1999)
Journal Article
Davenport, E. (1999). Matching partners: tools for social browsing that take people as texts. Canadian Journal of Information and Library Research, 24, 1-16

The paper describes an emerging research agenda, and some of the preliminary conceptualisations for social browsers than can assist group members who may wish to accomplish tasks together, but are unaware of each other. It is likely that the problem... Read More about Matching partners: tools for social browsing that take people as texts..

Texts at work: some thoughts on "Just for You" service in the context of domain expertise. (1998)
Journal Article
Davenport, E., & Cronin, B. (1998). Texts at work: some thoughts on "Just for You" service in the context of domain expertise. Journal of Education for Library and Information Science, 39, 1-12

The authors review a number of approaches to "just for you" service. They suggest that this concept offers opportunities for library and information science (LIS) programs to extend their reach by engaging domain experts who will develop services and... Read More about Texts at work: some thoughts on "Just for You" service in the context of domain expertise..

Genres in support of collaborative information retrieval in the virtual library (1998)
Journal Article
Procter, R., Goldenberg, A., Davenport, E., & McKinlay, A. (1998). Genres in support of collaborative information retrieval in the virtual library. Interacting with Computers, 10(2), 157-175. https://doi.org/10.1016/S0953-5438%2897%2900021-0

The advent of the virtual library is usually presented as a positive development for library users. However, much of the research and development work being carried out in this field tends to reinforce the perception of the use of information resourc... Read More about Genres in support of collaborative information retrieval in the virtual library.

Telework 96: an international collaborative learning package for information entrepreneurs. (1997)
Journal Article
Davenport, E., & Wormell, I. (1997). Telework 96: an international collaborative learning package for information entrepreneurs. Education for Information, 15, 43-56

Describes the implementation of an international joint course developed by Queen Margaret College in Scotland and the Royal School of Librarianship in Denmark introducing undergraduate students to tools and issues relevant to teleworking, or working... Read More about Telework 96: an international collaborative learning package for information entrepreneurs..

What does it really cost? allocating indirect costs. (1997)
Journal Article
Snyder, H., & Davenport, E. (1997). What does it really cost? allocating indirect costs. Bottom Line, 10(4), 158-164. https://doi.org/10.1108/08880459710183035

Better managerial control in terms of decision making and understanding the total costs of a system or service result from allocating indirect costs. Allocation requires a three-step process of selecting cost objectives, pooling related overhead cost... Read More about What does it really cost? allocating indirect costs..