A unifying view of goods and services supply chain management
(2010)
Journal Article
Niranjan, T. T., & Weaver, M. W. (2011). A unifying view of goods and services supply chain management. Service Industries Journal, 31(14), 2391-2410. https://doi.org/10.1080/02642069.2010.504821
Ambiguities in the constructs that are the building blocks of research may have hindered advancement of service operations knowledge/research. To alleviate this situation, the authors identify similarities and differences between goods and services t... Read More about A unifying view of goods and services supply chain management.