All Outputs (2)

Navigating The Labyrinth: A best practice guide for facilitating change (2018)
Report
Tjeldnes, S. A., & Yorkstone, S. (2018). Navigating The Labyrinth: A best practice guide for facilitating change. Edinburgh/ Tromsø, Norway: Edinburgh Napier University

Facilitation skills have been identified as key to successful improvement initiatives in Higher Education. Why is this? What makes for good facilitation? Are there models of facilitation for improvement? Does good facilitation differ in different nat... Read More about Navigating The Labyrinth: A best practice guide for facilitating change.

Establishing Process Improvement Capability in an HE environment (2016)
Report
McAssey, R., & Yorkstone, S. (2016). Establishing Process Improvement Capability in an HE environment. UCISA: UCISA-PCMG

Process improvement activity is increasing in UK universities, partly in response to calls for increased effectiveness and efficiency but also as a response to today’s rapidly changing political and economic environment. This guide seeks to evide... Read More about Establishing Process Improvement Capability in an HE environment.