Investigating design issues in household environments.
(2003)
Journal Article
Baillie, L., Benyon, D., Macaulay, C., & Petersen, M. G. (2003). Investigating design issues in household environments. Cognition, Technology and Work, 5, 33-43. https://doi.org/10.1007/s10111-002-0116-5
This paper argues that the current involvement of end users in the design of technological artefacts is too superficial. It is common to involve people in requirements generation, but rarely in product inception or design. A study is reported involvi... Read More about Investigating design issues in household environments..