All Outputs (2)

Leadership development in the Hong Kong Civil Service: Accessing social resources through guanxi networks (2024)
Journal Article
O’Neil, J. J., McMillan, J., & Garavan, T. (in press). Leadership development in the Hong Kong Civil Service: Accessing social resources through guanxi networks. Public Administration and Development, https://doi.org/10.1002/pad.2040

Drawing on guanxi and conservation of resources theory we explore how close personal ties between middle managers who participated in leadership development, constitutes an important social resource in an East Asian public sector context. We contribu... Read More about Leadership development in the Hong Kong Civil Service: Accessing social resources through guanxi networks.

The emotional labour of teleworkers conducting online counselling during Covid-19. (2023)
Journal Article
O'Neil, J., Heidl, B. H., Bratton, A., Vossler, A., & Moller, N. (in press). The emotional labour of teleworkers conducting online counselling during Covid-19. New Technology, Work and Employment, https://doi.org/10.1111/ntwe.12284

Drawing on emotional labour theory, this paper explores the barriers to emotionally complex telework, with a specific focus on the space, interface and pace of work. We examine the working lives of mental health counsellors who adapted from in‐person... Read More about The emotional labour of teleworkers conducting online counselling during Covid-19..