All Outputs (2)

The emotional labour of teleworkers conducting online counselling during Covid-19. (2023)
Journal Article
O'Neil, J., Heidl, B. H., Bratton, A., Vossler, A., & Moller, N. (in press). The emotional labour of teleworkers conducting online counselling during Covid-19. New Technology, Work and Employment, https://doi.org/10.1111/ntwe.12284

Drawing on emotional labour theory, this paper explores the barriers to emotionally complex telework, with a specific focus on the space, interface and pace of work. We examine the working lives of mental health counsellors who adapted from in‐person... Read More about The emotional labour of teleworkers conducting online counselling during Covid-19..

Unlocking hospitality managers career transitions through applying Schein’s career anchors theory (2017)
Journal Article
McGuire, D., Polla, G., & Heidl, B. (2017). Unlocking hospitality managers career transitions through applying Schein’s career anchors theory. European Journal of Training and Development, 41(7), 578-592. https://doi.org/10.1108/ejtd-04-2016-0022

Purpose This paper seeks to unlock the career transitions of hospitality managers through applying Schein’s career anchors theory. It seeks to understand how Schein’s Career Anchors help explain the career transitions of managers in the Scottish h... Read More about Unlocking hospitality managers career transitions through applying Schein’s career anchors theory.