Quality in Scotland (1999)
Journal Article
Masson, R., & Raeside, R. (1999). Quality in Scotland. The TQM magazine, 11(1), 12-16. https://doi.org/10.1108/09544789910246570

Gives an extensive historical overview of the industrial history of Scotland. Goes on to look at quality in Scotland today. Reports on a survey of 200 enterprises in Central Scotland with regard to the benefits of various quality practices. Concludes... Read More about Quality in Scotland.