A framework to inform PSS Conceptual Design by using system-in-use data (2012)
Journal Article
Hussain, R., Lockett, H., & Annamalai Vasantha, G. V. (2012). A framework to inform PSS Conceptual Design by using system-in-use data. Computers in Industry, 63(4), 319-327. https://doi.org/10.1016/j.compind.2012.02.013

Both the Product-Service System (PSS) literature and industry express a need to close the design loop by using product-in-use data to inform PSS Conceptual Design. Nevertheless, how to actually accomplish this is largely unknown. This research makes... Read More about A framework to inform PSS Conceptual Design by using system-in-use data.

Inclusive design: design for the whole population. (2003)
Book
Clarkson, P., Keates, S., Coleman, R., & Lebbon, C. (Eds.). (2003). Inclusive design: design for the whole population. Springer. https://doi.org/10.1007/978-1-4471-0001-0

Inclusive Design: What's in It for Me? presents a comprehensive review of current practice in inclusive design. With emphasis on new ideas for improvement and arguments for wider implementation in future, a unique combination of leading opinions on i... Read More about Inclusive design: design for the whole population..

Results of a workshop on assessing accessibility of everyday products (2001)
Preprint / Working Paper
Cardoso, C., Keates, S., & Clarkson, P. J. Results of a workshop on assessing accessibility of everyday products

No abstract available.

A model for inclusive design (2000)
Presentation / Conference Contribution
Clarkson, P. J., Keates, S., Coleman, R., Lebbon, C., & Johnston, M. (2000, December). A model for inclusive design. Presented at Design for Excellence: Engineering Design Conference 2000

No abstract available.

Investigating industry attitudes to universal design. (2000)
Presentation / Conference Contribution
Keates, S., Lebbon, C., & Clarkson, J. (2000, June). Investigating industry attitudes to universal design. Presented at RESNA 2000 Annual Conference: Technology for the New Millennium, Orlando, Florida

The general population in most countries is getting older. With increasing age comes increasing variability in physical capability and hence a greater requirement for products and services to be designed for a broader user base. However, the products... Read More about Investigating industry attitudes to universal design..

Towards a practical inclusive design approach (2000)
Presentation / Conference Contribution
Keates, S., Clarkson, P. J., Harrison, L.-A., & Robinson, P. (2000, November). Towards a practical inclusive design approach. Presented at CUU '00 2000 conference on Universal Usability, Arlington, Virginia, USA

It is known that many products are not accessible to large sections of the population. Designers instinctively design for able-bodied users and are either unaware of the needs of users with different capabilities, or do not know how to accommodate th... Read More about Towards a practical inclusive design approach.

The design and control of assistive devices (1999)
Presentation / Conference Contribution
Clarkson, P. J., Keates, S., & Dowland, R. (1999, August). The design and control of assistive devices. Presented at ICED 99: 12th International Conference on Engineering Design, Munich, Germany

No abstract available.

Towards a generic approach for designing for all users. (1999)
Presentation / Conference Contribution
Keates, S., & Clarkson, J. (1999, June). Towards a generic approach for designing for all users. Presented at 22nd Resna Annual Conference: Spotlight on Technology, Long Beach, California

No abstract available.