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Quantifying Design Exclusion (2003)
Book Chapter
Clarkson, J., Dong, H., & Keates, S. (2003). Quantifying Design Exclusion. In J. Clarkson, S. Keates, R. Coleman, & C. Lebbon (Eds.), Inclusive Design: Design for the Whole Population (422-436). London, UK: Springer. https://doi.org/10.1007/978-1-4471-0001-0

Products make demands of their users which effect their utility and usability. As a result, those users who do not have the capability to use the product are denied access to it. For example, a kettle that is so heavy that a weaker user cannot lift i... Read More about Quantifying Design Exclusion.

Multiple haptic targets for motion-impaired computer users (2003)
Conference Proceeding
Hwang, F., Keates, S., Langdon, P., & Clarkson, P. J. (2003). Multiple haptic targets for motion-impaired computer users. In G. Cockton, & P. Korhonen (Eds.), Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (41-48). https://doi.org/10.1145/642611.642620

Although a number of studies have reported that force feedback gravity wells can improve performance in ?pointand-click? tasks, there have been few studies addressing issues surrounding the use of gravity wells for multiple onscreen targets. This pap... Read More about Multiple haptic targets for motion-impaired computer users.

Visualising design exclusion (2003)
Conference Proceeding
Clarkson, P. J., Dong, H., & Keates, S. (2003). Visualising design exclusion. In A. Folkeson, K. Gralen, M. Norell, & U. Sellgren (Eds.), DS 31: Proceedings of ICED 03, the 14th International Conference on Engineering Design, Stockholm: Industrial design engineering - applications and context (655-656)

?Design exclusion? arises when a product cannot be used effectively because of choices made during the design process. Understanding the causes of such design exclusion is essential if better products, which accommodate the widest range of user capab... Read More about Visualising design exclusion.

Usability Considerations in the Design of Handheld Electronic Devices (2003)
Conference Proceeding
Gupta, S. P., Keates, S., & Clarkson, P. J. (2003). Usability Considerations in the Design of Handheld Electronic Devices. In A. Folkeson, K. Gralen, M. Norell, & U. Sellgren (Eds.), DS 31: Proceedings of ICED 03, the 14th International Conference on Engineering Design, Stockholm: Innovation (117-118)

Many handheld electronic devices such as cellular phones, personal digital assistants (PDAs) and TV/video remote controls have become a part our daily life; and in recent years there has been competition amongst manufacturers to introduce increasingl... Read More about Usability Considerations in the Design of Handheld Electronic Devices.

Developing cognitive capability scale for inclusive product design (2003)
Conference Proceeding
Langdon, P., Keates, S., & Clarkson, P. J. (2003). Developing cognitive capability scale for inclusive product design. In A. Folkeson, K. Gralen, M. Norell, & U. Sellgren (Eds.), DS 31: Proceedings of ICED 03, the 14th International Conference on Engineering Design, Stockholm: Innovation (111-112)

In order to assess capability for product design, we aimed to develop new scales to assess the cognitive capability ranges for individuals by using items from the existing UK ONS scale to construct new scales, re-analysed in terms of cognitive requir... Read More about Developing cognitive capability scale for inclusive product design.

Designers and manufacturers' perspectives on inclusive/universal design (2003)
Conference Proceeding
Dong, H., Keates, S., & Clarkson, P. J. (2003). Designers and manufacturers' perspectives on inclusive/universal design. In A. Folkeson, K. Gralen, M. Norell, & U. Sellgren (Eds.), DS 31: Proceedings of ICED 03, the 14th International Conference on Engineering Design, Stockholm: Design in industry - methods and technology transfer (511-512)

Inclusive design in the U.K. and its U.S. counterpart, universal design, present opportunities and challenges to industry. In order to encourage manufacturers and design companies to adopt more inclusive design practices, the research has been carrie... Read More about Designers and manufacturers' perspectives on inclusive/universal design.

Assessing inclusivity throughout the design process (2003)
Conference Proceeding
Cardoso, C., Keates, S., & Clarkson, P. J. (2003). Assessing inclusivity throughout the design process. In A. Folkeson, K. Gralen, M. Norell, & U. Sellgren (Eds.), DS 31: Proceedings of ICED 03, the 14th International Conference on Engineering Design, Stockholm: Innovation and customer demands (45-46)

Everyday design solutions often cause unnecessary levels of discomfort or even exclusion, affecting mainly older adult users and people of all ages with a variety of functional impairments. Designers? intuitive and informal approaches to the evaluati... Read More about Assessing inclusivity throughout the design process.

Adaptation of a disability severity scale for product assessment (2003)
Conference Proceeding
Clarkson, P. J., Dong, H., & Keates, S. (2003). Adaptation of a disability severity scale for product assessment. In A. Folkeson, K. Gralen, M. Norell, & U. Sellgren (Eds.), DS 31: Proceedings of ICED 03, the 14th International Conference on Engineering Design, Stockholm: Industrial design engineering - applications and context (659-660)

An inclusively-designed product should accommodate the widest possible range of user capabilities. Consequently, it is important for designers to know about the full range of potential user capabilities found across the general population when assess... Read More about Adaptation of a disability severity scale for product assessment.

Temporal context and the recognition of emotion from facial expression (2003)
Conference Proceeding
Kaliouby, R. E., Robinson, P., & Keates, S. (2003). Temporal context and the recognition of emotion from facial expression. In C. Stephanidis, & J. Jacko (Eds.), HCI International 2003 Proceedings: Human-Computer Interaction: Theory and Practice. Part II (631-635)

Facial displays are an important channel for the expression of emotions and are often thought of as projections or ?read out? of a person?s mental state. While it is generally believed that emotion recognition from facial expression improves with con... Read More about Temporal context and the recognition of emotion from facial expression.

Inclusive design: A balance between product demands and user capabilities (2003)
Conference Proceeding
Clarkson, P. J., & Keates, S. (2003). Inclusive design: A balance between product demands and user capabilities. In ASME 2003 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference: 15th International Conference on Design Theory and Methodology (575-584). https://doi.org/10.1115/DETC2003/DTM-48653

The world population is aging and the number of people who are experiencing a loss of functional capability is also on the increase. There is a need to design ?inclusive? products to accommodate this wider range of capabilities and to develop metrics... Read More about Inclusive design: A balance between product demands and user capabilities.

Best practice for implementing a data warehouse: a review for strategic alignment. (2003)
Conference Proceeding
Weir, R., Peng, T., & Kerridge, J. (2003). Best practice for implementing a data warehouse: a review for strategic alignment. In Design and Management of Data Warehouses 2003: Proceedings of the 5th Intl. Workshop DMDW'2003, Berlin, Germany, September 8, 2003

A review of literature pertaining to data warehouse implementations over the last eight years has been undertaken. It was found that the views of data warehouse practitioners in particular have changed over the period’s pre and post 2000, to the exte... Read More about Best practice for implementing a data warehouse: a review for strategic alignment..

A generative and component based approach to reuse in database applications. (2003)
Conference Proceeding
Wang, B. H. (., Liu, X., & Kerridge, J. (2003). A generative and component based approach to reuse in database applications. In 5th Generative Programming and Component Engineering Young Researcher Workshop

The development of database application systems will benefit from high reusability because similar design circumstances recur frequently in database developments. However, research in software reuse has shown that mismatches of components with the... Read More about A generative and component based approach to reuse in database applications..

Facilitating reuse in database applications with scenario-based component adaptation and generation (2003)
Conference Proceeding
Wang, B., Liu, X., & Kerridge, J. (2003). Facilitating reuse in database applications with scenario-based component adaptation and generation. In Proceedings Fifth IEEE Workshop on Mobile Computing Systems and Applications (527-534). https://doi.org/10.1109/iri.2003.1251461

The development of database application systems will beneft from high reusabiliiy because similar design circumstances recur frequently in database developments. However, research has shown that mismatches between pre-qualified components with th... Read More about Facilitating reuse in database applications with scenario-based component adaptation and generation.

Achieving flexible reuse through scenario-based deep component adaptation and generation. (2003)
Conference Proceeding
Wang, B. H. (., Liu, X., & Kerridge, J. (2003). Achieving flexible reuse through scenario-based deep component adaptation and generation. In Software Engineering and Applications (SEA'03) (397)

Mismatches between pre-qualified existing components and the particular reuse context in applications have been a major factor hindering component reusability. Component adaptation is a key solution to the elimination of these mismatches. However, de... Read More about Achieving flexible reuse through scenario-based deep component adaptation and generation..

The phenomenology of familiarity. (2003)
Conference Proceeding
Van de Walle, G., Turner, P., & Davenport, E. (2003). The phenomenology of familiarity. In INTERACT 2003 - Bringing the Bits togETHer

Routing using evolutionary agents and proactive transitions. (2003)
Book Chapter
Urquhart, N. B., Ross, P., Paechter, B., & Chisholm, K. (2003). Routing using evolutionary agents and proactive transitions. In Applications of Evolutionary Computing (696-705). Springer-Verlag

The authors have previously introduced the concept of building a delivery network using an agent-based system. The delivery networks are built in response to a real-world problem that involves delivering post to a large number of households within an... Read More about Routing using evolutionary agents and proactive transitions..

Beyond relative advantage: factors in end-user uptake of computer supported cooperative working. (2003)
Book Chapter
Turner, S., & Turner, P. (2003). Beyond relative advantage: factors in end-user uptake of computer supported cooperative working. In Advanced Topics in End User Computing II (18-43). Idea Press

Researchers in Information Systems have produced a rich collection of metaanalyses and models of factors influencing the uptake of information technologies. In the domain of CSCW, however, these models have largely been neglected, and while there are... Read More about Beyond relative advantage: factors in end-user uptake of computer supported cooperative working..