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Where and When was Knowledge Managed? (2007)
Book Chapter
Davenport, E., & Horton, K. (2007). Where and When was Knowledge Managed?. In R. Day, & C. McInerney (Eds.), Rethinking Knowledge Management; Information Science and Knowledge Management (171-185). Springer. https://doi.org/10.1007/3-540-71011-6_7

The chapter presents a case study of new technology in a rapid response social work unit that is part of an e-government program in a Scottish municipality. The objective of the project was to improve the configuration and delivery of resources for... Read More about Where and When was Knowledge Managed?.

Initiating e-Participation Through a Knowledge Working Network (2006)
Conference Proceeding
Rasmussen, L., Davenport, E., & Horton, K. (2006). Initiating e-Participation Through a Knowledge Working Network. In R. Suomi, R. Cabral, J. F. Hampe, A. Heikkila, & J. Jarvelainen (Eds.), Project E-Society: Building Bricks. IFIP International Federation for Information Processing (96-108). https://doi.org/10.1007/978-0-387-39229-5_9

The authors present a study of e-participation within a public sector agency (PSA), where a number of knowledge management initiatives have been introduced since the inception of the UK 'Modernising government' programme of 1999. The agency has attem... Read More about Initiating e-Participation Through a Knowledge Working Network.

Rethinking e-Government Research: The ‘ideology-artefact complex’ (2006)
Conference Proceeding
Davenport, E., & Horton, K. (2006). Rethinking e-Government Research: The ‘ideology-artefact complex’. In R. Suomi, R. Cabral, J. F. Hampe, & A. Heikkila (Eds.), Project E-Society: Building Bricks. IFIP International Federation for Information Processing, (380-391). https://doi.org/10.1007/978-0-387-39229-5_31

The authors present a framework for e-government research that draws heavily on Iacono and Kling’s work on computerization movements. They build on this work by appropriating cognate studies of organizational informatics by Kling and his colleagues,... Read More about Rethinking e-Government Research: The ‘ideology-artefact complex’.

The shaping of I.T. trajectories: evidence from the U.K. public sector. (2006)
Journal Article
Horton, K., & Wood-Harper, T. (2006). The shaping of I.T. trajectories: evidence from the U.K. public sector. European Journal of Information Systems, 15, 214-224. https://doi.org/10.1057/palgrave.ejis.3000611

This paper reports upon I.T. initiatives in the U.K. public sector where choices were made, decisions taken, major investment authorised, and new I.T. introduced. The research investigation followed practice over several years in three Police Forces... Read More about The shaping of I.T. trajectories: evidence from the U.K. public sector..

Exploring sociotechnical interaction with Rob Kling: five “big” ideas (2005)
Journal Article
Wood‐Harper, T., Horton, K., Davenport, E., & Wood-Harper, T. (2005). Exploring sociotechnical interaction with Rob Kling: five “big” ideas. Information Technology and People, 18(1), 50-67. https://doi.org/10.1108/09593840510584621

Purpose – To provide a view of Rob Kling’s contribution to socio-technical studies of work. Design/methodology/approach – The five “big ideas” discussed are signature themes in Kling’s own work in the informatics domain, and of his intellectual lega... Read More about Exploring sociotechnical interaction with Rob Kling: five “big” ideas.

Computerization movements as a frame for E-Government studies. (2005)
Presentation / Conference
Davenport, E., & Horton, K. (2005, January). Computerization movements as a frame for E-Government studies. Paper presented at Social Informatics Workshop: Extending the Contributions of Professor Rob Kling to the Analysis of Computerization Movements

Users as abstractions (2004)
Conference Proceeding
Turner, P. (2004). Users as abstractions. In K. Horton, & E. Davenport (Eds.), Understanding sociotechnical action : workshop proceedings (31-39)

No Abstract available.

Internet simulations for teaching, learning and research: an investigation of e-commerce interactions and practice in the Virtual Economy. (2002)
Journal Article
Horton, K., Davenport, E., Hall, H., & Rosenbaum, H. (2002). Internet simulations for teaching, learning and research: an investigation of e-commerce interactions and practice in the Virtual Economy. Education for Information, 20(3/4), 237-252

In this paper we report upon the Virtual Economy (VE), an Internet simulation which operated for the first time in Spring 2000 involving students at Indiana University, USA and at Napier University, Edinburgh, UK. During 2001, the VE was extended to... Read More about Internet simulations for teaching, learning and research: an investigation of e-commerce interactions and practice in the Virtual Economy..