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Organisational learning: an investigation of response to rapid change in a traditional environment. (2003)
Presentation / Conference Contribution
Buckner, K., & Davenport, E. (2003, June). Organisational learning: an investigation of response to rapid change in a traditional environment. Presented at 10th International Conference on Human-Computer Interaction, HCI International, Crete, Greece 22-27 June 2003; Lawrence Erlbaum Associates

This paper is a case study of 'collective' HCI in a 'top-down' systems project - a very large computing center in a new university in the United Kingdom. The authors present the findings of a small empirical study of computer supported teaching and l... Read More about Organisational learning: an investigation of response to rapid change in a traditional environment..

Mundane knowledge management and microlevel organizational learning: an ethological approach. (2002)
Journal Article
Davenport, E. (2002). Mundane knowledge management and microlevel organizational learning: an ethological approach. Journal of the American Society for Information Science and Technology, 53, 1038-1046. https://doi.org/10.1002/asi.10110

Knowledge management is discussed in the context of articulation work, that is routine interactions in groups of local practice. In such situations, knowledge is largely acquired and maintained by learning from the appropriate behavior of others by m... Read More about Mundane knowledge management and microlevel organizational learning: an ethological approach..