A social shaping perspective on an e-Governmental system(ic) failure. (2004)
Conference Proceeding
Davenport, E., & Horton, K. (2004). A social shaping perspective on an e-Governmental system(ic) failure. In R. Traunmüller (Ed.), Electronic Government (186-193). https://doi.org/10.1007/978-3-540-30078-6_31

The paper that follows is concerned with the communities of interest (or actor networks) and communities of practice that articulate the delivery of e-government services, and with the discourse formations that shape the delivery of e-government serv... Read More about A social shaping perspective on an e-Governmental system(ic) failure..

Technology to support participatory democracy. (2002)
Book Chapter
Macintosh, A., Davenport, E., Malina, A., & Whyte, A. (2002). Technology to support participatory democracy. In Å. Grönlund (Ed.), Electronic Government: design, applications and management (226-248). Idea Group Publishing. https://doi.org/10.4018/978-1-930708-19-8.ch011

This chapter focuses on the development, application and impact of information and communication technology on civic representation and participation in the democratic process. Governments, at local and national levels, need to restore public confide... Read More about Technology to support participatory democracy..