Outputs (4)

Yield Management (1999)
Book Chapter
Yeoman, I., & Leask, A. (1999). Yield Management. In A. Leask, & I. Yeoman (Eds.), Heritage Visitor Attractions: An Operations Management Perspective. Cassell

No abstract available.

Host Attitudes towards Guests in the Homestay Sector (1999)
Journal Article
Lynch, P. A. (1999). Host Attitudes towards Guests in the Homestay Sector. Tourism and Hospitality Research, 1(2), 119-144. https://doi.org/10.1177/146735849900100203

This paper reports on an investigation into host attitudes towards guests in one segment of the homestay accommodation sector: host families. In addition to discussion of the main characteristics of hostfamilies, host attitudes to guests are examined... Read More about Host Attitudes towards Guests in the Homestay Sector.

Heritage Visitor Attractions: An Operations Management Perspective (1999)
Book
Leask, A., & Yeoman, I. (Eds.). (1999). Heritage Visitor Attractions: An Operations Management Perspective. Pearson Education

The first clearly structured textbook to examine Heritage Visitor Attractions from an operations management perspective. The book begins by defining the characteristics of HVAs and the principles of operations management and deals with the design of... Read More about Heritage Visitor Attractions: An Operations Management Perspective.

Marketing small hotels on the World Wide Web (1999)
Journal Article
Morrison, A. M., Taylor, S., Morrison, A. J., & Morrison, A. D. (1999). Marketing small hotels on the World Wide Web. Information Technology and Tourism, 2(2), 97-113

Small hotels face an uphill battle, as the larger hotel companies become more dominant in die marketplace. The Internet and World Wide Web may offer the small hotelier a lifeline for business survival. Through a study of a group of small hotels in Sc... Read More about Marketing small hotels on the World Wide Web.