Outputs (2)

Responsible Design & Evaluation of a Conversational Agent for a National Careers Service (2023)
Presentation / Conference Contribution
Wilson, M., Cruickshank, P., Gkatzia, D., & Robertson, P. (2023, September). Responsible Design & Evaluation of a Conversational Agent for a National Careers Service. Presented at Symposium on Future Directions in Information Access (FDIA) 2023, Vienna, Austria

This PhD project applies a research-through-design approach to the development of a conversational agent for a national career service for young people. This includes addressing practical, interactional and ethical aspects of the system. For each asp... Read More about Responsible Design & Evaluation of a Conversational Agent for a National Careers Service.

Designing useful conversational interfaces for information retrieval in career decision-making support (2023)
Presentation / Conference Contribution
Wilson, M. (2023, April). Designing useful conversational interfaces for information retrieval in career decision-making support. Presented at 45th European Conference on Information Retrieval (ECIR) 2023, Dublin, Ireland

The proposed research is an interdisciplinary problem-focused study that takes a human-focused approach to explore the usefulness of screen-based conversational information retrieval (CIR) in a complex domain. A research-through-design methodology wi... Read More about Designing useful conversational interfaces for information retrieval in career decision-making support.