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Outputs (4)

Significant risk factors associated with facilities management (FM) outsourcing: A study on Nigeria’s public hospitals (2015)
Journal Article
Ikediashi, D. I., & Ogunlana, S. O. (2015). Significant risk factors associated with facilities management (FM) outsourcing: A study on Nigeria’s public hospitals. Engineering, Construction and Architectural Management, 22(6), 771-796. https://doi.org/10.1108/ecam-03-2014-0046

Purpose The purpose of this paper is to extend the body of knowledge on healthcare facilities management (FM) by investigating the risks associated with outsourcing of FM services in hospitals. Design/methodology/approach The paper relied on two... Read More about Significant risk factors associated with facilities management (FM) outsourcing: A study on Nigeria’s public hospitals.

Service quality and user satisfaction of outsourced facilities management (FM) services in Nigeria’s public hospitals (2015)
Journal Article
Ikediashi, D. I., Ogunlana, S. O., & Odesola, I. A. (2015). Service quality and user satisfaction of outsourced facilities management (FM) services in Nigeria’s public hospitals. Built Environment Project and Asset Management, 5(4), 363-379. https://doi.org/10.1108/bepam-03-2014-0024

Purpose The purpose of this paper is to explore the concepts of satisfaction and service quality of outsourced facilities management (FM) services. Design/methodology/approach An empirical survey of 208 stakeholders in Nigeria’s hospitals was us... Read More about Service quality and user satisfaction of outsourced facilities management (FM) services in Nigeria’s public hospitals.

Significant factors influencing outsourcing decision for facilities management (FM) services: A study on Nigeria’s public hospitals (2015)
Journal Article
Ikediashi, D., & Okwuashi, O. (2015). Significant factors influencing outsourcing decision for facilities management (FM) services: A study on Nigeria’s public hospitals. Property Management, 33(1), 59-82. https://doi.org/10.1108/pm-04-2014-0018

Purpose The purpose of this paper is to investigate and conceptualise significant factors influencing decision to outsource facilities management (FM) services in Nigeria’s public hospitals. Design/methodology/approach Data for this study were c... Read More about Significant factors influencing outsourcing decision for facilities management (FM) services: A study on Nigeria’s public hospitals.

Outsourcing of facilities management (FM) services in public hospitals: A study on Nigeria’s perspective (2015)
Journal Article
Ikediashi, D., & Ekanem, A. M. (2015). Outsourcing of facilities management (FM) services in public hospitals: A study on Nigeria’s perspective. Journal of Facilities Management, 13(1), 85-102. https://doi.org/10.1108/jfm-06-2014-0017

Purpose The purpose of this paper is to extend the body of knowledge on health care facilities management (FM) by investigating the extent to which public hospitals in Nigeria have fared in terms of outsourced FM services. Design/methodology/appr... Read More about Outsourcing of facilities management (FM) services in public hospitals: A study on Nigeria’s perspective.