Where and When was Knowledge Managed?
Davenport, E., & Horton, K. (2007). Where and When was Knowledge Managed?. In R. Day, & C. McInerney (Eds.), Rethinking Knowledge Management; Information Science and Knowledge Management (171-185). Springer. https://doi.org/10.1007/3-540-71011-6_7
The chapter presents a case study of new technology in a rapid response social work unit that is part of an e-government program in a Scottish municipality. The objective of the project was to improve the configuration and delivery of resources for... Read More about Where and When was Knowledge Managed?.