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All Outputs (270)

Mental Health Law in a Global Context (2017)
Book Chapter
Stavert, J. (2017). Mental Health Law in a Global Context. In The Palgrave Handbook of Sociocultural Perspectives on Global Mental Health (329-349). Palgrave Macmillan

No abstract available.

A holistic framework to embed good company practice for customer retention (2017)
Journal Article
McCrory, B., Pilcher, N., & McMillan, J. (2017). A holistic framework to embed good company practice for customer retention. The TQM magazine, 29(2), 257-275. https://doi.org/10.1108/TQM-11-2015-0139

Purpose: To detail a holistic practice based guiding framework for improving customer retention, which helps companies instil a customer service culture through encouraging them to concentrate on the three key areas of culture, continuous improvement... Read More about A holistic framework to embed good company practice for customer retention.

Integrating young people into society: perceptions of enabling agents (2017)
Book Chapter
Raeside, R., Egdell, V., & Graham, H. (2017). Integrating young people into society: perceptions of enabling agents. In H.-U. Otto, V. Egdell, J.-M. Bonvin, & R. Atzmüller (Eds.), Empowering Young People in Disempowering Times. Fighting Inequality Through Capability Oriented Policy. Edward Elgar Publishing

No abstract available.

Introduction: empowering young people in disempowering times? Creating collaborative and transformative capabilities through participation (2017)
Book Chapter
Otto, H.-U., Egdell, V., Bonvin, J.-M., & Atzmüller, R. (2017). Introduction: empowering young people in disempowering times? Creating collaborative and transformative capabilities through participation. In H.-U. Otto, V. Egdell, J.-M. Bonvin, & R. Atzmüller (Eds.), Empowering Young People in Disempowering Times. Fighting Inequality Through Capability Oriented Policy (1-19). (1). Edward Elgar Publishing

No abstract available.

Empowering Young People in Disempowering Times. Fighting Inequality Through Capability Oriented Policy (2017)
Book
Otto, H.-U., Egdell, V., Bonvin, J.-M., & Atzmüller, R. (Eds.). (2017). Empowering Young People in Disempowering Times. Fighting Inequality Through Capability Oriented Policy. Edward Elgar Publishing

Following the 2008 economic crisis, the situation for young people deteriorated dramatically in many European countries. Employment and training opportunities have reduced, and levels of poverty and social exclusion have increased. This book evaluate... Read More about Empowering Young People in Disempowering Times. Fighting Inequality Through Capability Oriented Policy.

GVTr - Global Value Trees in R (2017)
Digital Artefact
Smith, M. (2017). GVTr - Global Value Trees in R. [R]

This R package presents a set of functions to implement the Global Value Tree (GVT) analysis approach of world input-output data (WIOD) developed by: Zhu Z, Puliga M, Cerina F, Chessa A, Riccaboni M (2015) Global Value Trees. PLoS ONE 10(5): e0126699... Read More about GVTr - Global Value Trees in R.

CompaniesHouse (2017)
Digital Artefact
Smith, M. (2017). CompaniesHouse. [R]

This is an R package to extract firm information from Companies House (using the API). The package also provides tools to analyse this data, with a focus on creating interlocking directorates networks.

Outsourcing and the Flexible Firm; The Financial Services Industry (2017)
Book Chapter
Bagher, M., & MacKerron, G. (2018). Outsourcing and the Flexible Firm; The Financial Services Industry. In Positive and Negative Aspects of Outsourcing (55-68). InTech. https://doi.org/10.5772/intechopen.72771

This chapter investigates, through a literature review, the increasing use of outsourcing by organisations and why this has become so prevalent in recent years. The use if an effective performance management system for outsourcing projects in the fin... Read More about Outsourcing and the Flexible Firm; The Financial Services Industry.

Social network analysis and the hunt for homophily: diversity and equality within festival communities (2017)
Journal Article
Jarman, D. (2017). Social network analysis and the hunt for homophily: diversity and equality within festival communities. Journal of Policy Research in Tourism, Leisure and Events, 1-17. https://doi.org/10.1080/19407963.2018.1414987

Diversity and equality at a Scottish volunteer run arts festival are explored in this paper, through survey based social network analysis and follow-up interviews. Together they provide an overview of the festival’s network structure, and rich eviden... Read More about Social network analysis and the hunt for homophily: diversity and equality within festival communities.

La protection de la faune sauvage terrestre en droit international public (2017)
Thesis
Prisner Levyne, Y. La protection de la faune sauvage terrestre en droit international public. (Thesis). Universite de Paris 1 Pantheon-Sorbonne. http://researchrepository.napier.ac.uk/Output/3518288

La faune sauvage terrestre est actuellement confrontée a une sixième extinction de masse dont l’origine, contrairement aux extinctions des ères passées, est principalement anthropogénique. Suite à la prise de conscience de la communauté international... Read More about La protection de la faune sauvage terrestre en droit international public.

Assessing the shipping in the Northern Sea Route: a qualitative approach (2017)
Journal Article
Tseng, P.-H., & Pilcher, N. (2017). Assessing the shipping in the Northern Sea Route: a qualitative approach. Maritime Business Review, 2(4), 389-409. https://doi.org/10.1108/mabr-06-2017-0013

Purpose－The Northern Sea Route (NSR) could become viable in the near future. If this happens it will radically reducey impact upon sailing times and distances current routes and have huge implications for shipping worldwide, and particularly on rout... Read More about Assessing the shipping in the Northern Sea Route: a qualitative approach.

The Beauty and the Abuse: A handbook on relationships and emotions in Academia (2017)
Book
Munar, A., Caton, K., Eger, C., Jeffrey, H., Khoo-Lattimore, C., Lynch, P., Morgan, N., & Young, E. (2017). The Beauty and the Abuse: A handbook on relationships and emotions in Academia. Copenhagen Business School

This handbook encourages dialogue and reflexivity on human relationships and emotions in academic environments. Fifteen vignettes inspired by real stories are presented. These narratives explore the light and shade of how love, friendship, eroticism,... Read More about The Beauty and the Abuse: A handbook on relationships and emotions in Academia.

‘Intercultural competence’ as an intersubjective process: a reply to ‘essentialism’ (2017)
Journal Article
Zhou, V. X., & Pilcher, N. (2018). ‘Intercultural competence’ as an intersubjective process: a reply to ‘essentialism’. Language and Intercultural Communication, 18(1), 125-143. https://doi.org/10.1080/14708477.2017.1400510

In this paper, we problematise a competence-oriented reflective approach to intercultural education by drawing on four students’ reflective essays about their experiential learning experiences on an ‘Intercultural Competence’ (IC) module. Their refle... Read More about ‘Intercultural competence’ as an intersubjective process: a reply to ‘essentialism’.

Innovating to engage the Gen Y audience – visitor engagement with museum collections during ‘Lates’ events at the National Museum of Scotland. (2017)
Presentation / Conference Contribution
Leask, A., & Barron, P. (2017, December). Innovating to engage the Gen Y audience – visitor engagement with museum collections during ‘Lates’ events at the National Museum of Scotland. Paper presented at 4th World Tourism Summit for Tourism and Hospitality: Innovation, Partnerships and Sharing

No abstract available.

Does workplace partnership deliver mutual gains at work? (2017)
Journal Article
Saridakis, G., Lai, Y., & Johnstone, S. (2020). Does workplace partnership deliver mutual gains at work?. Economic and Industrial Democracy, 41(4), 797-823. https://doi.org/10.1177/0143831x17740431

This paper uses a large matched employer-employee dataset to assess the outcomes of workplace partnership for British firms and workers. Our findings suggest that HR practices associated with direct (non-union based) partnership working such as emplo... Read More about Does workplace partnership deliver mutual gains at work?.

Activating the diaspora: engagement and satisfaction amongst philanthropic transient volunteer tourists (2017)
Presentation / Conference Contribution
Thompson, J., Gannon, M. J., Curran, R., & Taheri, B. (2017, December). Activating the diaspora: engagement and satisfaction amongst philanthropic transient volunteer tourists. Paper presented at Academy of Marketing: Tourism Marketing Special Interest Group (SIG), Edinburgh, Scotland

This study develops understanding of diasporic volunteers who travel for the purpose of fundraising and other supporting roles (excluding service delivery), and seek to contribute positively to social welfare in their homeland. Such volunteers are de... Read More about Activating the diaspora: engagement and satisfaction amongst philanthropic transient volunteer tourists.

Over and over: consumer engagement and turning sports tourists into fans (2017)
Presentation / Conference Contribution
Cordina, R., Gannon, M. J., & Croall, R. (2017, December). Over and over: consumer engagement and turning sports tourists into fans. Paper presented at Academy of Marketing: Tourism Marketing Special Interest Group (SIG), Edinburgh, Scotland

Travel to consume sport is an increasingly popular and prevalent leisure pursuit (Fourie & Santana-Gallego, 2011; Fredline, 2005). From those who follow Formula 1 across the globe (Henderson et al., 2010), to Tennis’ most ardent fans (Fredline, 2005)... Read More about Over and over: consumer engagement and turning sports tourists into fans.