All Outputs (4)

Policy narrative, policy understanding and policy support intention: a survey experiment on energy conservation (2021)
Journal Article
Mu, R., Li, Y., & Cui, T. (2022). Policy narrative, policy understanding and policy support intention: a survey experiment on energy conservation. Policy Studies, 43(6), 1361-1381. https://doi.org/10.1080/01442872.2021.1954609

Nowadays, policy narratives as a communication strategy are frequently used by governments to persuade target populations and obtain policy support. However, few studies have empirically examined whether and through what mechanisms policy narratives... Read More about Policy narrative, policy understanding and policy support intention: a survey experiment on energy conservation.

New development: ‘Appreciate–Engage–Facilitate’—The role of public managers in value creation in public service ecosystems (2021)
Journal Article
Osborne, S. P., Powell, M., Cui, T., & Strokosch, K. (2021). New development: ‘Appreciate–Engage–Facilitate’—The role of public managers in value creation in public service ecosystems. Public Money and Management, 41(8), 668-671. https://doi.org/10.1080/09540962.2021.1916189

This article argues for the ‘public service ecosystem’ as an organizing framework through which to appreciate the interactions and integration of the institutional, service, and individual levels in public service delivery. It offers a heuristic (‘Ap... Read More about New development: ‘Appreciate–Engage–Facilitate’—The role of public managers in value creation in public service ecosystems.

Unpacking Value Destruction: Exploring the dark side of public service delivery (2021)
Presentation / Conference
Cui, T., & Osborne, S. (2021, April). Unpacking Value Destruction: Exploring the dark side of public service delivery. Paper presented at IRSPM 2021, Online

This paper is devoted to the empirical examination of value destruction as the ‘dark side’ of public service delivery. In particular, we emphasize that current scholarship on value creation/destruction is problematically distributed into two discrete... Read More about Unpacking Value Destruction: Exploring the dark side of public service delivery.

What Matters to Me! Diversified Value Perceptions in the Delivery of Public Projects (2021)
Presentation / Conference
Cui, T. (2021, April). What Matters to Me! Diversified Value Perceptions in the Delivery of Public Projects. Paper presented at International Research Society for Public Management Conference (IRSPM), Online

Public value and private value have become two core concepts in the theoretical development of post-NPM era. Yet, paradoxically, both concepts are characterised by extremely vague definitions. This paper aims at addressing this crucial gap. Using dat... Read More about What Matters to Me! Diversified Value Perceptions in the Delivery of Public Projects.