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All Outputs (17)

Where and When was Knowledge Managed? (2007)
Book Chapter
Davenport, E., & Horton, K. (2007). Where and When was Knowledge Managed?. In R. Day, & C. McInerney (Eds.), Rethinking Knowledge Management; Information Science and Knowledge Management (171-185). Springer. https://doi.org/10.1007/3-540-71011-6_7

The chapter presents a case study of new technology in a rapid response social work unit that is part of an e-government program in a Scottish municipality. The objective of the project was to improve the configuration and delivery of resources for... Read More about Where and When was Knowledge Managed?.

Rethinking e-Government Research: The ‘ideology-artefact complex’ (2006)
Conference Proceeding
Davenport, E., & Horton, K. (2006). Rethinking e-Government Research: The ‘ideology-artefact complex’. In R. Suomi, R. Cabral, J. F. Hampe, & A. Heikkila (Eds.), Project E-Society: Building Bricks. IFIP International Federation for Information Processing, (380-391). https://doi.org/10.1007/978-0-387-39229-5_31

The authors present a framework for e-government research that draws heavily on Iacono and Kling’s work on computerization movements. They build on this work by appropriating cognate studies of organizational informatics by Kling and his colleagues,... Read More about Rethinking e-Government Research: The ‘ideology-artefact complex’.

Initiating e-Participation Through a Knowledge Working Network (2006)
Conference Proceeding
Rasmussen, L., Davenport, E., & Horton, K. (2006). Initiating e-Participation Through a Knowledge Working Network. In R. Suomi, R. Cabral, J. F. Hampe, A. Heikkila, & J. Jarvelainen (Eds.), Project E-Society: Building Bricks. IFIP International Federation for Information Processing (96-108). https://doi.org/10.1007/978-0-387-39229-5_9

The authors present a study of e-participation within a public sector agency (PSA), where a number of knowledge management initiatives have been introduced since the inception of the UK 'Modernising government' programme of 1999. The agency has attem... Read More about Initiating e-Participation Through a Knowledge Working Network.

The production of service in the digital city: a social informatics inquiry. (2006)
Conference Proceeding
Davenport, E., & Horton, K. (2006). The production of service in the digital city: a social informatics inquiry. . https://doi.org/10.1007/978-0-387-37876-3_19

The authors discuss eGovernment as a computerization movement, and present a case study of a small project that was part of a modernising government initiative in a UK municipality. The case is analysed by means of an analytic construct, the technolo... Read More about The production of service in the digital city: a social informatics inquiry..

The shaping of I.T. trajectories: evidence from the U.K. public sector. (2006)
Journal Article
Horton, K., & Wood-Harper, T. (2006). The shaping of I.T. trajectories: evidence from the U.K. public sector. European Journal of Information Systems, 15, 214-224. https://doi.org/10.1057/palgrave.ejis.3000611

This paper reports upon I.T. initiatives in the U.K. public sector where choices were made, decisions taken, major investment authorised, and new I.T. introduced. The research investigation followed practice over several years in three Police Forces... Read More about The shaping of I.T. trajectories: evidence from the U.K. public sector..

Learning from patterns during information technology configuration. (2005)
Journal Article
Horton, K., & Dewar, R. G. (2005). Learning from patterns during information technology configuration. Journal of Organizational and End User Computing, 17, 26-42. https://doi.org/10.4018/978-1-59140-926-7.ch012

This paper asks how people can be assisted in learning from practice, as a basis for informing future action, when configuring information technology (IT) in organizations. It discusses the use of Alexanderian Patterns as a means of aiding such learn... Read More about Learning from patterns during information technology configuration..

Exploring sociotechnical interaction with Rob Kling: five “big” ideas (2005)
Journal Article
Wood‐Harper, T., Horton, K., Davenport, E., & Wood-Harper, T. (2005). Exploring sociotechnical interaction with Rob Kling: five “big” ideas. Information Technology and People, 18(1), 50-67. https://doi.org/10.1108/09593840510584621

Purpose – To provide a view of Rob Kling’s contribution to socio-technical studies of work. Design/methodology/approach – The five “big ideas” discussed are signature themes in Kling’s own work in the informatics domain, and of his intellectual lega... Read More about Exploring sociotechnical interaction with Rob Kling: five “big” ideas.

Computerization movements as a frame for E-Government studies. (2005)
Presentation / Conference
Davenport, E., & Horton, K. (2005, January). Computerization movements as a frame for E-Government studies. Paper presented at Social Informatics Workshop: Extending the Contributions of Professor Rob Kling to the Analysis of Computerization Movements

Users as abstractions (2004)
Conference Proceeding
Turner, P. (2004). Users as abstractions. In K. Horton, & E. Davenport (Eds.), Understanding sociotechnical action : workshop proceedings (31-39)

No Abstract available.

A social shaping perspective on an e-Governmental system(ic) failure. (2004)
Conference Proceeding
Davenport, E., & Horton, K. (2004). A social shaping perspective on an e-Governmental system(ic) failure. In R. Traunmüller (Ed.), Electronic Government (186-193). https://doi.org/10.1007/978-3-540-30078-6_31

The paper that follows is concerned with the communities of interest (or actor networks) and communities of practice that articulate the delivery of e-government services, and with the discourse formations that shape the delivery of e-government serv... Read More about A social shaping perspective on an e-Governmental system(ic) failure..

Innovation and hybrid genres: disturbing social rhythm in legal practice. (2004)
Conference Proceeding
Horton, K., & Davenport, E. (2004). Innovation and hybrid genres: disturbing social rhythm in legal practice.

This paper explores the non-adoption of an innovation via the concept of hybrid genres, that is digital genres that emerge from a non-digital material precedent. As instances of innovation these are often resisted because they disturb the order of ac... Read More about Innovation and hybrid genres: disturbing social rhythm in legal practice..

Internet simulations for teaching, learning and research: an investigation of e-commerce interactions and practice in the Virtual Economy. (2002)
Journal Article
Horton, K., Davenport, E., Hall, H., & Rosenbaum, H. (2002). Internet simulations for teaching, learning and research: an investigation of e-commerce interactions and practice in the Virtual Economy. Education for Information, 20(3/4), 237-252

In this paper we report upon the Virtual Economy (VE), an Internet simulation which operated for the first time in Spring 2000 involving students at Indiana University, USA and at Napier University, Edinburgh, UK. During 2001, the VE was extended to... Read More about Internet simulations for teaching, learning and research: an investigation of e-commerce interactions and practice in the Virtual Economy..