Impacts of e-procurement practices in the public-sector onlocal economies: evidence from Cumbria, UK.
(2009)
Conference Proceeding
Cabras, I. (2009). Impacts of e-procurement practices in the public-sector onlocal economies: evidence from Cumbria, UK.
All Outputs (3)
Off-shoring in the contact centre industry and employment in the North West of England (2009)
Journal Article
Peck, F., & Cabras, I. (2009). Off-shoring in the contact centre industry and employment in the North West of England. Service Industries Journal, 29, 173-184. https://doi.org/10.1080/02642060802294920The significance of contact centre employment has recently been the subject of renewed debate in regional policy-making of late, driven by media comment on the threat of off-shoring. Despite these concerns, empirical research on the scale of such act... Read More about Off-shoring in the contact centre industry and employment in the North West of England.
ICT and contact centre development in two contrasting peripheral areas: the role and significance of the public sector. (2007)
Conference Proceeding
Beira, E., Peck, F., & Cabras, I. (2007). ICT and contact centre development in two contrasting peripheral areas: the role and significance of the public sector.