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All Outputs (33)

Outsourcing and the Flexible Firm; The Financial Services Industry (2017)
Book Chapter
Bagher, M., & MacKerron, G. (2018). Outsourcing and the Flexible Firm; The Financial Services Industry. In Positive and Negative Aspects of Outsourcing (55-68). Croatia: InTech. https://doi.org/10.5772/intechopen.72771

This chapter investigates, through a literature review, the increasing use of outsourcing by organisations and why this has become so prevalent in recent years. The use if an effective performance management system for outsourcing projects in the fin... Read More about Outsourcing and the Flexible Firm; The Financial Services Industry.

Innovation in Limited Markets: Managing PCP Projects in the UK Defence Industry (2017)
Book Chapter
Gee, S., Weaver, M. W., & MacKerron, G. (2017). Innovation in Limited Markets: Managing PCP Projects in the UK Defence Industry. In B. L. Moya, M. D. Storch de Gracia, & L. F. Mazadiego (Eds.), Case Study of Innovative Projects - Successful Real Cases. InTech. https://doi.org/10.5772/67543

This chapter will outline guidelines developed to both support and enhance innovation within the context of procuring complex performance (PCP) contracts. Such contracts are currently being employed across a range of sectors where limited market cond... Read More about Innovation in Limited Markets: Managing PCP Projects in the UK Defence Industry.

Performance management of suppliers in outsourcing project: case analysis from the financial services industry (2014)
Journal Article
MacKerron, G., Kumar, M., Benedikt, A., & Kumar, V. (2015). Performance management of suppliers in outsourcing project: case analysis from the financial services industry. Production Planning and Control, 26(2), 150-165. https://doi.org/10.1080/09537287.2013.869702

This study investigates the characteristics of an effective performance management framework for outsourcing projects in a UK-based financial services organisation and how this may contribute to the success of the outsourcing arrangement. The analysi... Read More about Performance management of suppliers in outsourcing project: case analysis from the financial services industry.

A Case Study on E-Kanban Implementation: A Framework for Successful Implementation. (2013)
Book Chapter
MacKerron, G., Kumar, M., & Kumar, V. (2013). A Case Study on E-Kanban Implementation: A Framework for Successful Implementation. In U. Ramanathan, & R. Ramanathan (Eds.), Supply Chain: Strategies, Issues and Models (99-112). Springer. https://doi.org/10.1007/978-1-4471-5352-8_5

This paper provides generic guidelines to ensure an electronic supplier Kanban can be successfully implemented across an organization. This approach is based on case study work conducted within a European manufacturing SME. A framework in the form of... Read More about A Case Study on E-Kanban Implementation: A Framework for Successful Implementation..

Supplier replenishment policy using E-Kanban: a framework for successful implementation. (2013)
Journal Article
MacKerron, G., Kumar, M., & Kumar, V. (2014). Supplier replenishment policy using E-Kanban: a framework for successful implementation. Production Planning and Control, 25(2), 161-175. https://doi.org/10.1080/09537287.2013.782950

This paper provides generic implementation guidelines for an electronic supplier Kanban in the form of an eight-step implementation Framework. This has been tested, proven and realised, providing a clear process to follow. The steps provide a clear p... Read More about Supplier replenishment policy using E-Kanban: a framework for successful implementation..

Performance Management of suppliers of outsourcing projects in the Financial Services Industry. (2012)
Presentation / Conference
MacKerron, G., Kumar, M., & Benedikt, A. (2012, July). Performance Management of suppliers of outsourcing projects in the Financial Services Industry. Paper presented at 4th World P&OM Conference and 19th International EurOMA Conference

This study investigates the characteristics of an effective performance management framework for outsourcing projects in a UK-based financial services organisation and how this can contribute to the sustainable success of its outsourcing project arra... Read More about Performance Management of suppliers of outsourcing projects in the Financial Services Industry..

A Framework for Successful Implementation of E-Kanban: a case study based approach. (2011)
Presentation / Conference
MacKerron, G., Kumar, M., Kumar, V., & Chan, F. T. S. (2011, June). A Framework for Successful Implementation of E-Kanban: a case study based approach. Paper presented at 21st International FAIM Conference

This paper provides generic guidelines to ensure an electronic supplier Kanban can be successfully implemented across an organisation. This approach is based on case study work conducted within a European manufacturing SME. A Framework in the form of... Read More about A Framework for Successful Implementation of E-Kanban: a case study based approach..

A Leagile Inspired Supply Chain Model to Improve the Performance of Steel Industries. (2011)
Presentation / Conference
Kumar, V., Mishra, N., Chan, F. T. S., Kumar, M., & MacKerron, G. (2011, June). A Leagile Inspired Supply Chain Model to Improve the Performance of Steel Industries. Paper presented at 21st International FAIM Conference

The fast emerging customer market, the increased product variety and fluctuating demand have urged manufacturers to efficiently manage their supply chain activities to outperform their rivals. Steel industries being the backbone of manufacturing orie... Read More about A Leagile Inspired Supply Chain Model to Improve the Performance of Steel Industries..

Examining Financial Service Performance through Quality Management Lens’. (2010)
Presentation / Conference
Kumar, M., & MacKerron, G. (2010, June). Examining Financial Service Performance through Quality Management Lens’. Paper presented at 2nd World P&OM Conference and 17th International EurOMA Conference on Managing Operations in Service Economies

Application of quality initiatives like Lean and Six Sigma is relatively new in UK financial services (FS), and its application is receiving increasing importance in the current climate of economic meltdown. This paper analyzes the quality manageme... Read More about Examining Financial Service Performance through Quality Management Lens’..

Managing complexity in agile global fashion industry supply chains. (2007)
Journal Article
Masson, R., Losif, L., MacKerron, G., & Fernie, J. (2007). Managing complexity in agile global fashion industry supply chains. International Journal of Logistics Management, The, 18, 238-254. https://doi.org/10.1108/09574090710816959

Purpose - The purpose of this paper is to examine the agile supply chain management practices adopted by UK clothing retailers in order to effectively manage the supply of innovative, high-margin, high-fashion content product offerings in a complex g... Read More about Managing complexity in agile global fashion industry supply chains..

A framework for using business excellence models for performance improvement at operational level. (2006)
Journal Article
MacKerron, G., Masson, R., & Moffat, R. (2006). A framework for using business excellence models for performance improvement at operational level. International Journal of Manufacturing Technology and Management, 8, 401-416. https://doi.org/10.1504/IJMTM.2006.009246

It is important that manufacturing organisations are able to measure their performance in a way that will enable them to better manage their organisation to achieve competitive advantage. This paper argues that there are already appropriate methodolo... Read More about A framework for using business excellence models for performance improvement at operational level..

Business Transformation within the Further Education Sector. (2006)
Presentation / Conference
MacKerron, G., & Black, G. (2006, September). Business Transformation within the Further Education Sector. Paper presented at 9th Toulon-Verona Int’l Conference on Quality in Services, University of Paisley, Paisley, Scotland

Global agile supply chain practice in the European fashion clothing industry. (2005)
Conference Proceeding
Iosif, L., Masson, R., Fernie, J., & MacKerron, G. (2004). Global agile supply chain practice in the European fashion clothing industry. In K. Demeter (Ed.), OPerations and Global Competitiveness, 383-389

The work presented in the paper is the result of a series of case studies investigating the supply chain management practice adopted by European fashion clothing industry retailers and their suppliers. The results show the global agile supply practi... Read More about Global agile supply chain practice in the European fashion clothing industry..

What's happening in European supply-chains? (2004)
Book Chapter
Lewis, C., Fernie, J. M., MacKerron, G., & Masson, R. J. (2004). What's happening in European supply-chains?. In Service manufacturing (19-26). Gemini International

Many multinational companies are supposedly viewing Europe as one region and re-shaping their approach to the supply of products to customers. Several factors are thought to be driving this trend, notably the degree of merger and acquisitions activit... Read More about What's happening in European supply-chains?.

Supply chain management - practice and performance in the UK clothing industry. (2004)
Book Chapter
Iosif, L., Masson, R., Fernie, J., & MacKerron, G. (2004). Supply chain management - practice and performance in the UK clothing industry. In Service Manufacturing (259-267). Gemini International Ltd

Over the past few decades the textile and apparel industry has experienced radical changes. This has been the result of customers becoming increasingly sophisticated, demanding more frequent innovation, greater exclusivity, more choice and better ser... Read More about Supply chain management - practice and performance in the UK clothing industry..

Making EFQM work at the manufacturing level. (2003)
Book Chapter
MacKerron, G., Fernie, J., & Masson, R. (2003). Making EFQM work at the manufacturing level. In M. Cotterell (Ed.), Knowledge Driven Manufacturing (141-150). CIT Press

Self-Assessment (SA) has gained international recognition as a methodology for identifying strengths and weaknesses across an organisation's activities and performance as part of their total quality management (TQM) activity. The European Foundation... Read More about Making EFQM work at the manufacturing level..