An Investigation into Service Quality in the Supreme Court Civil Registry in Jamaica
(2018)
Thesis
McKoy, G. A. An Investigation into Service Quality in the Supreme Court Civil Registry in Jamaica. (Thesis). Edinburgh Napier University. Retrieved from http://researchrepository.napier.ac.uk/Output/1253090
Notwithstanding the strategic importance of service quality to public sector reforms, the Government of Jamaica has given it no consideration in its justice reform project. Neither had anyone previously applied the service quality methodology to serv... Read More about An Investigation into Service Quality in the Supreme Court Civil Registry in Jamaica.