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All Outputs (2)

User perceptions in workplace productivity and strategic FM delivery (2008)
Journal Article
Tucker, M., & Smith, A. (2008). User perceptions in workplace productivity and strategic FM delivery. Facilities, 26(5/6), 196-212. https://doi.org/10.1108/02632770810864989

Purpose-The purpose of this paper is to explore the importance of user perceptions within an organisational context, and more specifically, how user perceptions are evidenced and positively applied within facilities management (FM). Design/methodolog... Read More about User perceptions in workplace productivity and strategic FM delivery.

Innovative Customer Performance Measurement Productivity (2008)
Presentation / Conference Contribution
Pitt, M., Tucker, M., & Smith, A. (2008, March). Innovative Customer Performance Measurement Productivity. Presented at British Institute of Facilities Management (BIFM) Annual Conference, Oxford